Making those difficult decisions

CQC Good Rating

No one likes to think about growing old and frail or losing our independence. But it is a fact that as we all grow older, our needs change and, however independent and active we may have been throughout our lives, most of us will need more help and support in our later years. 

When someone we care for begins to need that extra help, it can feel as though the burden of responsibility for making the right decision is placed squarely on our shoulders. That can be a worrying and upsetting time, whether the changes are the result of a gradual decline or a specific incident, such as an illness or a fall. And if your relative is distressed by the situation, that can only exacerbate your own concerns. 

We are here to help you, you do not need to carry that weight on your own, we have helped many elderly people and their relatives find the best solutions to their care needs. And through this we have developed an unrivaled depth and breadth of knowledge that is at your disposal. We will do everything we can to help you make the right choices

The service that you receive from Saga is fully regulated by the Care Quality Commission (CQC) and we are pleased to say we achieved the rating “Good” in our last inspection.

Saga Care at Home is a private homecare service with a difference. Our aim is to be there for Clients who wish to remain in their own homes by giving them the specific support they need to make that possible. Whether they require occasional visiting care, or round-the-clock help, we can create a plan and organise the Carers to make that happen. 

If a Client is able to manage most aspects of day-to-day living, they might choose to have a Carer visit them during the day, perhaps once or often several times. Carers can target the times when they are most needed – to help with dressing or showering, to prepare meals, do a little housework or washing, or for a little afternoon companionship. 

Clients who need help throughout the day can choose to have a live-in Carer to stay with them in their home. That means help is available round the clock, making it safe for them to live at home in familiar comfort and security, while giving their relatives the peace of mind of knowing that their loved one is safe and secure.

Both live-in care and visiting home care is available either on a long-term or short-term basis depending on the circumstances and below show a summary of the available types of care Saga can offer.

Available Type of care Descriptions
Day-to-day personal care Get help with dressing, bathing and personal hygiene, and /or look for ways to make these routines more comfortable.
Companionship Perhaps someone to talk to? We can be there for a chat and a catch-up over a cup of tea.
Housework Keep the house spick and span – we can help with any general domestic duties, including cleaning and laundry.
Overnight care We can be there at bedtime and overnight, either on a regular basis or as and when we are needed. We can help with getting in and out of bed, managing pain relief and assisting them with repositioning.
Time out for carers Sometimes you or your family may need a break too. We can offer respite care by running errands, making meals or simply helping out around the house.
Meals and shopping Whether it's help with planning meals, making a shopping list and doing the shop, or cooking for them and cleaning up afterwards, we can do whatever is needed.
Live-in care When the care need is more than a visit, we offer a live-in carer. They live in the client’s home to help provide 24-hour care, if necessary.
Couples live-in care Couple care is an affordable, and less disruptive, alternative to care home support allowing couples to stay together if they need extra support.
Saga Care at Home Live-in Care

Live-in Home Care

Live-in care is an increasingly popular alternative to assisted living in a care home, enabling the client to stay independent in their own home with specialised 24-hour care.


Saga Care at Home Visiting Care

Visiting Home Care

Visiting care covers a range of home help services, from companion care, to making sure that the needs of living with a long-term illness or disability are met.


Saga Care at Home Hertfordshire Home Care

Care in Hertfordshire

Available in selected areas in Hertfordshire, we offer live-in and visiting care on a long-term or short-term basis depending on your circumstances.