Homecare

Saga Homecare provides a wide range of care services with the aim of helping our customers to maintain and improve their independence.

It is Saga Homecare’s vision to offer an exceptional service, ensuring independent living for people who value their freedom and want to feel in control of what they do and when they do it.

We have a dedicated and professional team of staff who will tailor your care package to meet your specific needs with the focus on you being in control. Trained to the highest standard, Saga’s professional carers are dedicated to genuine client-centred support that is flexible and reliable.

We offer a wide range of services from personal care & domestic help to respite care, overnight care and full live-in care packages.

Further information about how care services are regulated please visit www.cqc.org.uk.

For further information about care, please request a free copy of the Saga Guide to care.

Our Principles

The aim of good quality care is to promote a way of life that allows you to enjoy your rights as an individual to the greatest extent. Saga Homecare is part of the Saga group where good value, first class caring customer service and excellent product quality is key.

The Saga Homecare principles:

• To provide quality customer focused services
• We are committed to providing top quality services based on our fundamental dedication to the privacy, dignity and independence of our customers
• To work for the comprehensive welfare of our customers
• We aim to provide each customer with a package of care that contributes to his or her overall personal and healthcare needs and preferences. Our goal is to enable our customers to gain fulfilment by having the opportunity to realise their personal aspirations and abilities in a supportive environment
• To ensure we are fit for our purpose
• We will regularly examine our operations to ensure that we are successfully achieving our aims and objectives
• To employ a quality workforce.

Every employee will follow our ongoing training and development plan that exceeds national minimum standards ensuring that our service is always the industry leader.