MetroMail is a fully-automated mailing house that was acquired by the Saga Group in 1989. Although the acquisition was planned primarily to satisfy our own direct mail needs, the company has been expanded significantly to serve an impressive range of third-party clients from a variety of industry sectors.

In 2000 we committed to further development by investing £6m in MetroMail's state-of-the-art, 90,000 sq.ft. facility in County Durham.

MetroMail can handle all stages of the direct mail cycle, from processing data and high speed laser printing, through to folding and enclosing inserts, polywrapping, handling and mailing completed packs.

MetroMail timeline

1988
Company founded

1989
Acquired by the Saga Group

1994
First UK mailing house to introduce a minimum wage

1994
First independent mailing house to achieve ISO 9002 (BS 5750)

1995
One of the first 2000 UK companies to achieve Investors In People accreditation

1995
All processes fully automated

1996
Production hours increased from 13.5 to 16 per day

1997
Production hours increased from 16 to 24 per day

1998
Volume exceeds 100 million packs per year

1999
Capacity increased to 150 million packs per year

2000
£6m, 90,000 sq.ft. site increases capacity to 250 million packs per year

2001
£1.6m investment in new laser printing equipment

2002
Launch of in-house envelope manufacture

2002
First mailing house accredited by BSI to BS7799 Information Security Standard