Terms and Conditions

Acceptance

Please read these terms carefully – they concern the use of this website. By proceeding with access to our website, you are deemed to have accepted these terms. This website, and the information contained on it, is not directed at, or intended for distribution to or use by, any person or entity who is a citizen, resident of, or located in, any jurisdiction where such distribution, publication, availability or use would be contrary to applicable law or regulation or which would subject Saga to any registration or licensing requirement within such jurisdiction.

This website, the information contained in it or derived from it, belongs to the Saga group of companies and is for consumer use only and only use which is not contrary to any applicable law or regulation. You will not (directly or indirectly) perform, authorise, encourage or assist others to perform “mystery shopping” of this website, that is to say, the accessing of this website for the purpose of obtaining any insurance quotes (or other related information), other than a genuine insurance quote for your own personal use.

You must not knowingly request, receive, make use of or pass on any information or data derived from or accessible via this website for any commercial purpose. We do not accept liability for any errors or omissions. If you are any doubt as to the validity of information contained within these pages, then please do contact us in order to seek verification.

Accuracy of Information

This website contains information relating to the Saga Group and its subsidiaries. All information or advice provided as part of this website is intended to be general in nature and you should not rely on it in connection with the making of any decision. Saga tries to ensure that all information provided as part of this website is correct at the time of inclusion on the website but makes no representation or warranty as to the completeness, accuracy, currency, adequacy or suitability.

The information included in this website has been compiled from a variety of sources and is subject to change without notice.

No Offer

The information on this website is provided purely for information and does not constitute or form part of any offer or invitation to sell or issue, or any solicitation of any offer to purchase or subscribe for, any securities in Saga or any other company, nor shall it (or any part of it) or the fact of its distribution, form the basis of, or be relied on in connection with or act as any inducement to enter into, any contract or commitment whatsoever with respect to any such purchase or subscription.

Hypertext Links

We may provide addresses or hyperlinks which lead you out of this website. Such addresses or hyperlinks (including addresses or hyperlinks to Saga's own website material) are provided solely for your convenience and information. Your access to such websites or your use of such links to any other websites or pages is at your own risk.

Availability

Whilst we take all reasonable steps to ensure this website is always accessible we will not be held liable if, for any reason, the website is unavailable for any period. We may also have to suspend access to the website for routine or emergency updates and maintenance but we will endeavour to keep any disruption to a minimum.

In addition we cannot warrant that this website will be free of viruses or defects of any description and we will not be held responsible for any technical problems you may suffer as a result of your use of this website.

Copyright and Trademark

Country Cousins is a trading name of Saga Healthcare Ltd, Registered in England, No. 09216699. Registered Office: Enbrook Park, Sandgate, Folkestone, Kent, CT20 3SE

All material presented on this website, unless specifically indicated otherwise, is under copyright to Saga Group or its licensors. The contents of this website are freely downloadable for browsing purposes only and may not be reproduced in whole or in part or otherwise made available without the prior written consent of Saga Group. In addition, none of the material on this website may be copied, altered in any way, or transmitted or distributed to any other party without the prior express written permission of Saga Group. You may not create links to this website without the express prior written consent of the Saga Group. Linked websites, whether permitted or not, do not have any implied affiliation with this website.

All trade marks, trade names and logos used on this website are trade marks or trade names of Saga.

Disclaimer

Neither Saga Group nor any other Group Company of Saga will be liable for any loss of use, profits, savings or data or any indirect, special or consequential damages or losses, whether such losses arise in contract, negligence or tort, including without limitation to the foregoing any losses in relation to your use of, reliance upon or inability to use the website.

Jurisdiction

This website was created in England. Any interpretation of its content, claims or disputes (of whatever nature and not limited to contractual issues) shall be subject to the exclusive jurisdiction of the English Courts under English law.

Variations

We reserve the right to update these terms from time to time without notice to you. We recommend you regularly revisit this page to ensure you have seen and are aware of our latest terms.

Additional information

Where you have a complaint in regard to any Saga product or service you may use the E.U. Online Dispute Resolution platform http://ec.europa.eu/odr and register it there online. However, it may be quicker for you to contact us directly.

External links

Please note that we are not responsible for the content of external websites. We do not produce or maintain these websites, and can therefore only instigate changes indirectly.

We work with our partners to provide suitable products and/or services for Saga customers, and in all cases your purchase contract is with the appropriate third party rather than Saga, where the product and/or service is provided by them.

To request home care from Country Cousins, call us on   or request a call back from our dedicated team of advisors.

  • A great blessing to us

    On behalf of my brother and myself, and indeed all our family, I should like to record the debt we owe the Country Cousins who came to care for both our parents over the past 2 years. Without the help of Country Cousins, Mum and Dad could not have stayed in their own home and this they so dearly wished to do, it was a great blessing to us all that this became a reality.

  • Very professional and extremely caring

    I would like to say that the Country Cousins, who cared for my wife until she died, were very professional and extremely caring and kind during the time they were here. I would like to say thank you, at Country Cousins, for sending them in our time of need.

  • Enjoyed Country Cousins support

    I have now enjoyed the support of your Country Cousins and I would like you to know that of 6 1/2 years of having to need care, these two ladies, though very different in character, they are both splendid carers in their own way.

  • You never let us down

    Thank you to you all at Country Cousins for the support you have given us over the last four years. You have never let us down over the years, we have met some interesting and caring people. We have no hesitation in recommending you to other people.

  • Very pleased and happy in her care

    Can you kindly note that I was very happy with the Country Cousin who came to look after my mother and she was very happy in her care too. Very reassuring to know that she was in the capable hands of someone you could trust.

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