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Making a claim

The following outlines some of the cover you may already have, which could cover your claim.

Incident Possible Cover
Broken spectacles Do you have a 6-month contract for defects?
Do you have a 2-year contract for minor repairs?
Most new spectacles include some additional protection.
Lost mobile phone Have you got separate insurance for your mobile?
Are you entitled to a free mobile phone upgrade?
Damaged electrical or household goods, for example a TV, DVD player or washing machine Most new electrical or household items carry a minimum one-year free standard warranty.
Is the item still in warranty?
Have you purchased an extended warranty?
Extended warranties cover accidental damage and normal wear and tear.
Small value items often have an instant replacement service.
Freezers often have unlimited frozen cover.
Damaged windows, doors, conservatories, soffits, fascias, guttering, down pipes or cladding Do you have a 10 or 15-year warranty?
(Note, these will often not cover accidental damage from breakage or attempted break ins.)
Guarantees can be transferred from one owner to another in the event of a property sale, so even if you are not the original buyer, the warranty may still be valid.
Gas, water and electrical heated boilers problems Depending on the purchase company you may have a warranty or maintenance contract ranging from 1 to 10 years.

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Saga Services Limited is authorised and regulated by the Financial Services Authority.

Saga Home Insurance is underwritten by London and Edinburgh Insurance Company Limited. Authorised and regulated by the Financial Services Authority.
Saga Services Limited is a wholly owned subsidiary of Saga Group Limited. Registered in England and Wales (Company No: 732602) Registered Office: The Saga Building, Enbrook Park, Folkestone, Kent, CT20 3SE.