Saga Services Limited
The Saga Building
Middelburg Square
Folkestone
Kent
CT20 1AZ

All Policy Booklets are available to view and print on the Saga website.

Unfortunately we can only insure drivers who hold a full driving licence.

The policyholder may drive, with the consent of the owner, a motor car not owned by and not hired under a hire purchase or self-drive hire agreement to the policyholder.

Commuting is required if you are driving yourself or another person any part of your journey to work? ie if you drive to the station and then take the train to work, you need to have commuting on your policy.

Your car insurance will automatically cover you when driving aboard in Europe, unless you are going to the following countries,

For further details please refer to your Policy Booklet.

Saga Car Insurance automatically covers you for unlimited days in Europe. We will provide the same cover as is shown on your Schedule of insurance. For more information see your Policy Booklet.

It will cost £10.50 plus an administration charge of £10 per transaction, covering you for up to seven days. You are able to have up to four additional drivers on your policy for up to 28 days (four weeks) maximum per policy year.

When you take out or renew your policy and pay by credit card, you have an option to pay by continuous authority. If you chose this method it means that we will hold your details securely on file until next year and automatically renew your policy. You will receive your acceptance documents before the renewal date, but we will take payment on the renewal date.

Some changes may require you to pay an administration fee of up to £10.

Once the cheque has been processed, we will send you an acceptance letter. This normally takes between three and five working days.

Yes, you will receive an online discount; this will automatically be applied to your premium. Please note that the discount applies to your first year only and the offer may be withdrawn at any time.

You should automatically receive your documents at least 21 days before your renewal date. Your new premium should be available 25 days before the renewal date for you to make changes to your policy.

You can renew your car insurance policy online and make certain amends to your policy or payment method. For other renewals or any non-claim related queries, please contact our Customer Service department.

If you are paying by Direct Debit or continuous credit card and your payment details are still the same as last year, for your convenience we will automatically renew your policy. You will receive your acceptance documents within five days of the renewal date to show the insurance is in place.

For any claims related enquiry, please use the relevant claims numbers as stated in your Policy Booklet or Schedule.

To cancel your policy please return your Certificate of Motor Insurance to the address shown on the reverse of the Certificate. Please complete the section 'Reason for return of Certificate', writing only in the boxes supplied. You will be entitled to a pro rata refund providing you have made no claims within the policy year (there may be an administration fee of up to £35 if you cancel your policy mid-term).

It is important for us to ensure that your personal data is kept secure at all times. By asking you a series of questions, we aim to ensure that we are only speaking to you, or someone with your authority acting directly on your behalf.