Frequently asked questions

Below you'll find answers to the questions we get asked the most, however if you would like further information on Wadswick Green, Mickle Hill or future developments, please feel free to call one of our friendly team members who will happily answer any queries you have on 0800 096 3250.

At Wadswick Green there is no age restriction relating to the purchase of any property, however at least one resident at each property needs to be aged 60 or over.

Full terms and conditions can be found at

Wadswick Green have a team onsite who are in charge of the overall running of the village and maintaining the buildings and grounds (but not individual apartments) on your behalf.

Yes you will.

Apartments are bought leasehold, but you will own the property and be able to sell it (with the remaining lease period) at any time. At Wadswick Green, the lease term is 125 years.

There may be some restrictions on who you can sell to, so please speak to an on-site member of staff.

Your household bills are your own responsibility and will need to be paid and managed by you.

Each apartment has metered electricity and water, and you are responsible for your own utility bills. With energy-efficient, underfloor heating throughout, your energy bills are likely to be cheaper than running a large home.

If you own an apartment in the Pavilion, your service charge will include utilities including electricity, heating and water.

However, council tax, contents insurance and anything else i.e. broadband, landline and satellite TV will be your responsibility.

Each apartment at Wadswick Green is wired for all broadband and satellite services, and you are free to set up your own suppliers. We can help with that if you need it.

Residents are responsible for their own contents insurance and residents can benefit from discounted rates with Saga for the first year of residency. You will receive more information on this when you move into Wadswick Green.

Pets are allowed at Wadswick Green.

For health and safety reasons, cats and dogs are not permitted in Pavilion apartments.

Decorative changes may be allowed at Wadswick Green. It is part of the contract to maintain good decorative order. It is unlikely that structural changes would be permitted. You do need to check this with the general manager Jose.

Yes. At Wadswick Green our lock up and leave policy means your home will be secure and looked after whenever you're away.

Absolutely. As long as you are capable of managing your own affairs, we want you to stay as long as you wish. If you need a little helping hand or home-care, we can provide this.

Yes you can. Rangeford Care provides a range of services including:

  • Personal care
  • Cleaning, laundry, ironing, preparing meals
  • Shopping, helping with correspondence, dealing with bills, general household management, handy person, odd jobs.
  • Escorting to and from social events, appointments etc.

Charges for these services are agreed on an individual basis and following an assessment. They can be regularly reviewed by you, and short-term care and/or support for illness and recuperation are also available

If you live in a Pavilion apartment at Wadswick Green, you have the option to purchase additional weekly service packages.

With our ‘all-inclusive’ option, everything is taken care of, from lavish essentials to thoughtful extras. You’ll choose from The Greenhouse’s seasonal menu for breakfast, lunch and dinner,  which we can even bring to your apartment, room-service style. Our barista will deliver tea and coffee to your door along with elevenses and afternoon cake. We can order, collect and put away your groceries, clean daily, attend to your laundry and do the ironing too. You’ll also enjoy a fortnightly appointment at our hair salon, be invited to take part in health and wellbeing activities, plus you can call on our personal assistants to set up your WiFi or help with other IT niggles.

There’s also a flexible option which caters for just one daily meal and a lighter level of housekeeping. Even without these options, the services of Rangeford Care are at your disposal to help with other aspects of day-to-day living with its team of friendly and experienced personal assistants.

When you come to sell your apartment, Rangeford will manage that for you and charge a 3% fee, much like an estate agent.

Each apartment also makes a contribution to a sinking fund to cover all major works such as relining the pool or replacing the roofs. On the sale of your apartment, you are charged 0.5% for each year of occupation, capped at 20 years. So the maximum contribution will be 10% of the sale value of your apartment and this is paid from the proceeds of the sale. If you still occupy the property after 20 years, you are charged 0.5% for each year of occupation based on an independent valuation.

All fees will be clearly outlined before you agree to buy the property and fully explained to you by your solicitor.

Yes they can. The restaurant and bar, The Greenhouse, is open to everyone. For more information or to view the menu, please click here.

The swimming pool has set times where only residents can swim, as well as times where it is open for friends and family. There is also a guest suite available where family or friends can stay, however this needs to be booked in advance and is subject to availability.

There are some additional costs whilst living at Wadswick Green, including an annual ground rent charge and a monthly service charge.

The monthly service charge covers the following:

  • Upkeep and maintenance of all our public areas including the pool, gym, restaurant, spa and hairdressing salon, laundry and all communal areas, as well as the estate roads and grounds. Also covered are the communal boilers that power the under floor heating and the lifts.
  • Security – including the 24-hour on-site team, the emergency call system and door entry to the apartments and the license plate recognition front gate.
  • Buildings insurance and public liability insurance
  • 24-hour staff for response in an emergency
  • Co-ordination of all the activities across Wadswick Green for the residents
  • Personal concierge services to meet your every need.

Please note that you will also have to pay for any at-home care or service packages.

Cost of care depends on what level of care you require. If you would like more information on this, please speak with one of the friendly team members at Wadswick Green who will be happy to assist you.