Upper age limits - customers MUST be offered alternative

By Saga reporter

Saga has welcomed an agreement between the government and the insurance industry as good news for older customers. Insurers or brokers who are unable to offer motor or travel insurance cover because of upper age limits, must now refer customers to an alternative provider who can help them.


What our customers sayWhat our customers say

The agreement between the Association of British Insurers (ABI), the Government and the British Insurance Brokers' Association (Biba) will give older people who've struggled to find affordable motor and travel insurance better access to cover. 

It's a move that's been welcomed by Saga spokesperson, Paul Green;

"Saga has been campaigning for several years for a signposting system to help people find cover and we welcome the agreement between the Government and insurers.

A signposting service will ensure that no one will be refused cover without knowing where they can go for a quote - and that has to be a good thing.

It is a measure that harnesses the competitive insurance market and in doing so will be good for consumers ensuring keener pricing and availability of insurance.

Forcing all companies to quote for all ages would have the effect of increasing the price of insurance as general insurers would have priced for a risk about which they were unfamiliar."


All ABI members must stick to the agreement as a condition of membership and all Biba brokers will also undertake to comply.

Those who are not members of either body can follow the agreement on a voluntary basis.

The government has promised to "... keep a close eye on this to make sure the insurance industry meets its commitments."

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