SAGA — Doing things properly

Affordable premium, high levels of cover

Saga Car Insurance includes benefits that many insurers do not offer as standard or for which they may charge you extra. For example:

• With our Comprehensive policy, any driver with a full licence can drive your car if you are involved in a medical or motoring emergency, provided you are in the car at the time
• Saga provides 'get you home' cover in the event your car is immobile following an accident, which enables you to claim travelling and/or hotel expenses of up to £500
• If you take your car abroad, Saga automatically includes the same level of cover in Europe at no extra cost and for an unlimited period
• You have the option to include Increased Personal Accident cover of up to £20,000 for you and your named partner, if you sustain a serious permanent injury as a result of a motor accident
• You won’t lose your No Claim Discount if you make a claim for damage caused by vandals.

Terms and conditions apply.

A fast, efficient claims service

We aim to ensure that every claim is dealt with quickly and with minimum fuss. With Saga:

• Our claim line is open 24 hours a day, 7 days a week
• There are usually no forms to fill in and no written estimates to obtain
• 98% of customers said they were made to feel valued*
• 98% of customers felt the person they spoke to understood their needs and circumstances*
• 98% of customers said they were given enough time and not made to feel rushed*

*Claims customer satisfaction survey, April 2009.

Traditional, personal service

We use UK based customer service advisers in order to provide a traditional, personal service. In fact, in a survey carried out by Saga during May 2009, the overall service provided by the adviser when dealing with customers who called to renew was rated as good to excellent by 97% of customers.