Frequently asked questions
Yes, our Saga Home Insurance policies can provide cover for up to £100,000 for Contents and £1,000,000 for Buildings if selected, but if you require higher levels of cover than this, Saga TailorMade Home Insurance can provide it. Please see Saga TailorMade Home Insurance for a quotation and more information.
Higher levels of cover are not available on Saga Landlord Insurance.
If you have opted to have your documents sent to you by email, then you can view them online simply by logging into MySaga.
If you have any issues with your MySaga account or if your policy documents are not displaying, please call 0800 092 9104 or email email@example.com.
Premier Saga Home Insurance, Landlord and TailorMade policies include accidental damage cover as standard.
This provides cover for loss or damage to items you normally carry in everyday life such as your camera, glasses, mobile phone, iPad/tablet and jewellery.
This would give you cover for unspecified items anywhere in the world including your home for up to £10,000 for each incident reported. Lower levels of cover up to £2,500 or £5,000 are also available. Any items worth over £2,500 will need to be specified on your policy. An extra charge will apply.
Premier Cover includes this as standard up to £10,000 with £2,500 for any one item.
If you pay for your policy by cheque at new business or renewal, policy documents will be sent confirming payment. This normally takes between three and five working days after Saga has received payment.
To cancel your policy please call 0800 056 9051.
8.30am - 8.00pm Monday to Friday
8.30am - 5.00pm Saturday
9.00am - 5.00pm Sunday
Cancellation - Before the policy has started
If you wish to cancel your policy after receiving your documents but before your policy has started:
You will receive a full refund of the premium paid.
Cancellation - Within the first 14 days
If you wish to cancel your policy within the first 14 days of receiving your policy documents then you will either receive a full refund of your premium paid if your cover has not yet commenced, or the unused part of your premium based on the cover you have had if your cover has started.
Cancellation - After the first 14 daysIf you wish to cancel your policy after the first 14 days of receiving your policy documents and your policy has commenced then you will receive a refund of the unused part of your premium based on the cover you have had. This is on the condition that there have been no claims made by you or against you during that time.
There is an administration fee of £35 that applies after the first 14 days of your cover start date.
Please note that our legal expenses cover and the arrangement fee are non-refundable after the first 14 days.