Policy documentation and claims

Our Summary of Cover booklet outlines the benefits and options available and our Policy Booklet provides you with full details of the cover provided under your policy.

Summary of Cover

Download (current)

Download (Cover Start Date before 01/10/2015)

Download (Cover Start Date before 01/12/2014)

Policy Booklets

     Buildings and Contents – Essential and Essential Plus

      Download (current)

      Download (Essential only – Cover Start Date before 01/10/15)

      Download (Cover Start Date before 01/12/2014)

     Buildings and Contents – Premier

      Download (current)

      Download (Cover Start Date before 01/10/15)

      Download (Cover Start Date before 01/12/2014)

     Additional cover options

      Download (current)

     Saga Home Emergency

      Download (current)

Summary of Cover

Download (current)

Policy Booklets

      Download (current)

      Download (Cover Start Date before 01/12/2014)

    Saga Home Emergency

    Download (current)

Summary of Cover

Download (current)

Download (Cover Start Date before 18/11/2015)

Policy Booklets

      Download (current)

      Download (Cover Start Date before 18/09/2014)

 

     Saga Home Emergency

      Download (current)


Renewing your policy

You will be sent a renewal invitation 21 days before your renewal date, which will include details of your premium for the next year.

If you are paying by Direct Debit and you are happy with your cover, you do not need to do anything as we will automatically renew your home insurance for you.

Before your renewal goes through, it’s a good idea to check your Schedule and make sure you are happy with the cover you have.

If you have any questions please call us on 0800 056 6444. Lines are open Monday to Friday 8.30am–7pm and Saturday 8.30am–3pm.

 

How to make a claim

At Saga, we aim to offer a quick, straightforward and stress free service.
  • Our claims lines are open 24 hours a day, 365 days a year
  • Our claims process is simple, with no need, in the majority of cases for you to complete any forms
  • All of our advisers are based in the UK and you will speak to a person rather than an automated telephone menu.

In the event of a claim please first check your policy to make sure that you are covered for the type of claim. Then call us as soon as you can, so we can start dealing with your claim straightaway. You will find the number to call in your policy documents.

*Source: © GfK Financial Research Survey (FRS), household insurance policies switched in the past year by respondents aged 50 and over, 12 months ending December 2015, 2,590 adults interviewed.