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Breakdown Assistance
  For policies on or after 4th February 2009
For existing customers with policies prior to 4th February 2009, please call our customer service advisers on 0845 366 1605
(8:30am–7:00pm weekdays, 8:30am–1:00pm Saturday)
Motor Insurance
  Comprehensive
For policies on or after 4th February 2009
Third Party, Fire & Theft and Third Party Only
For policies on or after 4th February 2009
Accident Healthcare
For policies on or after 9th April 2009
Otherwise please call our customer service advisers on 0845 900 8009
(8.30am - 5.30pm weekdays, 8.30am - 1.00pm Saturday)
Home Insurance
  Buildings and Contents - Standard Accidental Damage and Extended Accidental Damage
For policies on or after 4th February 2009
Buildings and Contents - Cover Plus
For policies on or after 4th February 2009
Additional Cover options
For policies on or after 4th February 2009
For existing customers with policies prior to 4th February 2009, please call our customer service advisers on 0845 900 8010
(8:30am-5:30pm weekday, 8:30am-1:00pm Saturdays)
Buildings and Contents TailorMade
For all quotations from 10th December 2007 and for all renewed policies commencing on or after 26th January 2008
Pet Insurance
  For policies with a start date before 26rd July 2009
  For policies with a start date on or after 26rd July 2009
Caravan Insurance
  Silver Cover Level
For policies on or after 4th February 2009
Gold Cover Level
For policies on or after 4th February 2009
For existing customers with policies prior to 4th February 2009, please call our customer service advisers on 0800 096 4087
Van Insurance
  For policies on or after 4th February 2009
For existing customers with policies prior to 4th February 2009, please call our customer service advisers on 0800 051 0987
Motorhome Insurance
  Comprehensive
For policies on or after 4th February 2009
Third Party, Fire & Theft and Third Party Only
For policies on or after 4th February 2009
Accident Healthcare
For policies on or after 9th April 2009
Otherwise please call our customer service advisers on 0845 877 0013
(8.30am - 5.30pm weekdays, 8.30am - 1.00pm Saturday)
Motorhome Breakdown Assistance
  For policies on or after 4th February 2009
For existing customers with policies prior to 4th February 2009, please call our customer service advisers on 0800 096 4553
Travel Insurance
  For policies on or after 23rd April 2009
For existing customers with policies prior to 23rd April 2009, please call our customer service advisers on 0845 300 5551
(8:30am-5:30pm weekdays, 8:30am-1:00pm Saturdays)
Accidental Death Benefit
Holiday Home Insurance
  For policies with a start date before 20th April 2009
For policies with a start date on or after 20th April 2009
Health Cash Plan
Boat Insurance
  Boat Plan Policy - Yachts and motorboats over 23ft.
Small Craft Policy - Speedboats, sports cruisers, fast sports cruisers, day fishers, slow motorboats and small yachts under 23ft.
Inland Policy - Narrowboats and other vessels moored on inland non-tidal waterways (excluding lakes, lochs etc).
Dinghy Policy - All dinghies.
Sailboard Policy - All sailboards.
Third Party Policy - Only applicable to third party cover.
Private Medical Insurance
  Super Policy
Secure Policy
Saver policy
Support policy
Key Treatments
Joints Handbook