Home and Heating Emergency

Don't be left without hot water or heating if your boiler completely breaks down unexpectedly. Home and Heating Emergency has received a Defaqto 5 Star Rating and provides one of the highest quality offerings in the market.

With Home and Heating Emergency you'll benefit from all the cover of Home Emergency, plus you can call our emergency phone line 24 hours a day, 365 days a year and we'll send a qualified engineer out to fix your heating system as soon as possible.

What's covered?

The complete failure of the main heating system or boiler leaving you without hot water or heating.

What if my boiler can't be repaired?

If your boiler is beyond economic repair you'll receive up to £250 towards the cost of purchasing a new boiler.

What isn’t covered?

  • Warm air heating and solar heating systems
  • Boilers with over 70kw power output
  • Removing asbestos associated with the repair
  • Adjustments to the central heating controls including relighting the pilot light/flame
  • Boiler maintenance or boiler breakdown due to the boiler not being maintained - such as descaling or desludging, refilling the system with additives, balancing the airlocks or repairs that require a PowerflushTM.