In an emergency How the British Consulate can help
Consuls are there to protect the interests of their nationals whilst abroad and can:
- Issue emergency passports
- Contact relatives/friends to arrange help with money/tickets
- Put you in touch with lawyers, interpreters and doctors
- Help if you are in hospital or become a victim of crime
- Make special arrangements in the event of a natural disaster, civil unrest or terrorism
They cannot pay hotel, legal, medical or other bills or obtain accommodation for you.
How Saga Travel Insurance can help
If you are covered by Saga Travel Insurance, our travel assistance service is there to help you in an emergency.
Saga Travel Assistance is a 24-hour helpline service that provides worldwide support in an emergency including advice and guidance on:
- How to replace lost or stolen passports, driving licences, air tickets, or other travel documents
- How to trace your luggage if it is lost or delayed
- Why, how, where and when you should contact local embassies or consulates
- How to transfer money out of the country if you need it
In addition Saga Travel Assistance provides:
- Advice and guidance to you and your relatives, friends or employers if you are unfortunate enough to go into hospital
- A ‘phone home’ service if there is an emergency
- A translation and interpretation service if you need it