Accidentally dropped your mobile phone in the bath, sink or even the loo? Spilled your drink over it at a restaurant or left it in a pocket when washing your clothes?
Follow our steps and there’s a good chance you can revive your drowned mobile phone.
First of all, fish your mobile phone out of the water or liquid straight away. The longer it’s submerged or soaked, the greater the possibility of damage.
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Don’t press buttons
Resist the urge to see if it still works by pressing buttons, as this can push liquid further into the handset causing more damage. Don’t press anything, and don’t switch it on.
Remove the battery
Lay the phone on some paper towels while you remove the battery cover and battery, if possible.
Do this quickly, as cutting off power to the handset will help avoid a short circuit that could ruin it for good.
If your phone has a fixed battery, as with Apple iPhone and Nokia Lumia handsets, then you’ll have to risk pressing buttons to turn it off.
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Remove your SIM card
Remove the SIM card and any microSD cards from their slots in the handset. If your phone has removable back panels or port covers, open them up to help air to circulate.
Don’t blow dry
Although it’s tempting to get the hair dryer out and give your phone a quick blast of hot air, doing so could damage your handset’s internal components permanently.
Dry the exterior of the handset with paper towels, taking care that water doesn’t seep into the phone’s openings.
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Store it in rice
Even once the exterior is dry, latent moisture inside the phone can cause damage.
To solve this, bury your phone container full of uncooked rice (a sealed bag filled with uncooked rice is equally good) and let it sit for a couple of days.
Rice is a desiccant that sucks up water moisture, so it’s ideal for drying out a wet phone, but if there’s too much water, your phone could end up covered with a starchy goo. Wrap it loosely in a paper towel before placing it into the rice.
A less messy and more effective solution is to use silica gel packets – the kind that come with new shoes and handbags. Place them in a container or plastic bag with your phone and leave for several days.
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Turn on and test
Once your phone is completely dry, put the battery and SIM card back in, then turn it on and test it to make sure it works.
If it doesn't turn on, try charging it. If it won’t charge, the battery may be damaged. Try a replacement battery, or consider taking it to a repair shop to be checked by a professional.
If all else fails, you may need to buy a replacement phone.
For more tips and useful information, browse our technology articles