Press release

Saga dispels the myths relating to spa treatment

Saturday 3 March 2007

  • One in five people say they don't know what to wear
  • Almost a quarter say they don't understand treatments

People are shying away from visiting spas because they find them too intimidating and can't work out the protocol, according to new research from Saga Holidays.

An extensive survey from the over-50s holiday specialists has found that one in five people over 16 do not visit spas because they are too afraid of getting spa etiquette wrong. Among the typical complaints were not knowing what to wear, when they should take their clothes off, and whether they should tip their therapist.

Another 23 per cent of people avoid visiting because they simply don't understand the treatments, while 20 per cent dislike the idea of walking around in a dressing gown in public. A further 11 per cent of people complained that spas fail to cater for men.

Andrew Goodsell, Chief Executive Saga Group said: "This study seems to suggest that while plenty of people are interested in going to visit a spa, many people are avoiding them because they do not understand the etiquette. We are confident that the spas we use in our holidays are welcoming and open places for all."

Regionally, more people in London are more likely to go to spas that anywhere else in the UK with 49 per cent saying they are attracted to the idea. East Anglians appear to be the least likely, with just 29 per cent saying they would be interested.

Saga Holidays offers a range of spa break destinations in Europe and further a field. Customers can choose from three different spa packages when they book and then choose their treatments when they arrive in resort. Seven nights half board at the Hotel Jardin Tropical spa hotel in Tenerife starts from 649 per person. Spa use packages at the hotel begin from 79. 10 nights* all inclusive at the Nexus Resort, Borneo starts from 999, spa packages begin from 99. Alternatively, Nine nights* at the Aonang Villa Resort, Krabi costs from 799, with spa packages beginning at 45.

Saga Holidays' Tip Tips on Enjoying a Spa Experience

Saga Holidays has compiled a list of the top ten spa tips to ensure that spa users - from beginners to connoisseurs - can feel at ease and therefore benefit from an enjoyable and relaxing experience:

The following easy steps will help spa visitors make the most of their spa visit:

Don't be afraid to ask questions - before you arrive call the spa and ask any questions you may have. Professional spa consultants will be more than happy to answer any questions and to put your mind at ease. The same goes for when you actually arrive, ask anything you are unsure about.

Arrive early - Arrive at the spa fifteen minutes before your appointment to allow time to check in and change.

Request a spa tour - a tour of the spa will make you feel comfortable in your surroundings.

Request a therapist - if you would prefer a female over a male or vice versa, say so.

Don't feel you have to talk during the treatment - if you don't want to talk, don't, the therapist will take their cue from you.

Dress comfortably - wear what makes you feel comfortable. Many people completely undress for treatments, such as full body massages, but it is not compulsory, the main thing is that you are comfortable enough to relax and enjoy the treatment!

Tip - tipping is at your discretion but 15 - 20% is typical if you have had a good experience.

Don't be afraid to let the therapist know what you like - if the pressure is too strong or not strong enough, let your therapist know and if you have any questions about what they are doing, ask.

Remove jewellery - take all your jewellery off during your treatment. As many oils used can damage precious metals and stones.

Turn off your mobile - a ringing phone does not belong in a spa and ruins the calm and relaxing atmosphere.

Finally, relax. The therapists are trained professionals and so put yourself in their capable hands and enjoy the experience.

-ENDS-

For further details on Saga Holidays please call 0800 056 5880 or visit www.saga.co.uk/travelshop

* includes two nights aboard aircraft

Saga holidays are exclusively for people aged 50 and over, a travelling companion may be aged 40 or over.

Saga holidays are only available direct and not through travel agents.

For further press information please contact the Saga Press Office on: 01303 771118.

GET IN TOUCH

  •  

    Press Office

    01303 771529