Saga comments on volcanic eruption in Iceland

Wednesday 20 August 2014

Commenting on the news of the potential volcanic eruption of the Bárðabunga volcano in Vatnajökull glacier in the south east of Iceland, Louis Myers, Saga’s Travel Expert, gives advice on what to do if you’ve booked a holiday to ensure you're not left stranded or out of pocket

Saga comments on volcanic eruption in Iceland

If you have booked your trip through a Tour Operator and you are delayed or unable to travel either to or from your holiday destination, the tour operator or travel agent should organise alternative arrangements for you. It is important in these circumstances to notify your insurance company if your holiday dates change or are extended as a result, to ensure you're covered throughout your trip. Saga Travel Insurance will automatically extend cover in these circumstances unlike many other insurers.

Independent travellers should check with their insurance company that they are covered should their travel plans be affected. Despite the confusion caused following the last closure or disruption to UK airspace, some insurers may not have amended their policies to provide this additional cover, meaning some consumers could find themselves playing the waiting game to find out if they're covered. 

For those travelling on a Saga Holiday we will proactively make contact with customers if there is likely to be disruption to their travel plans to discuss alternative options.

Saga Travel Insurance policies purchased through Saga Insurance automatically provide cover within at no extra premium for irrecoverable costs as a result of disruption or cancellation caused by Volcanic Ash. In addition Saga Travel Insurance provides up to £200 should the customer need to purchase additional medication for a pre-existing condition if they're stranded abroad due to airspace closure.

We know that our customers like to have the most up to date information and our website has the latest updates available http://travel.saga.co.uk/Travel-Updates.aspx


-ENDS-

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