Press release

Saga's customer feedback identifies outstanding holidays - and leads to being shortlisted in 25 award categories

Monday 16 June 2014

• British Travel Awards 2014 – shortlisted in 15 categories
• Cruise International Awards 2014 – shortlisted in five categories
• 50+ Awards 2014 – shortlisted five categories

Saga Holidays always asks its customers for feedback about their holiday and 98% of customers describe their experience as excellent or good.

This identifies which holidays are particularly outstanding and allows Saga to build its holiday and cruise portfolio in line with customers’ opinions – and makes Saga stand out from the crowd.

The over-50s travel company has now been shortlisted for 25 categories in three top awards:

British Travel Awards
The British Travel Awards register UK public opinion on the performance of travel and leisure providers.
Since 2008, the audience has grown and year-on-year Saga Holidays has received greater success, winning nine awards in 2013, the highest number achieved by any company.
The award is a benchmark of excellence and Saga Holidays has been shortlisted for 15 categories:
Best All-Inclusive Holiday Company, Best All-Inclusive Holiday Company, Best Special Interest Holiday Company, Best Escorted Tours Holiday Company, Best Escorted Adventure Holiday Company, Best Safari, Wildlife & Nature Holiday Company, Best Holiday Company to Western Europe, Best Holiday Company to East & Central Europe, Best Holiday Company to Central & South America, Best Holiday Company to Sub-Saharan Africa, Best Holiday Company to Southern Asia, Best Holiday Company to Southeast Asia, Best Specialist & Small Ship Cruise Line, Best UK Departure Cruise Line and Best Holiday Company for Customer Service.
Voting opens on July 1 and closes on September 30.

Cruise International Awards
Saga has been shortlisted for five Cruise International Awards. The categories are Best Cruise Line, Best for first-timers, Best for food, Best for enrichment and Best Value for money. Voting is open until August 20, 2014.

50+ Awards 2014
The 50+ Awards ceremony will be held on July 10, during the 50+ Show, at Olympia London exhibition centre. Voting has closed and Saga has been shortlisted in five categories; Best 50+ UK holiday provider, Best 50+ overseas holiday provider, Best 50+ tour operator, Best 50+ travel agency and Best 50+ adventure travel provider.