More about the insurer

If you have added any additional cover options the details of the insurers of these are shown below. Also shown are the complaints details if you’re dissatisfied with the service they have provided, or feel that they have made a wrong decision in respect of a claim.


If you have added Saga Motorhome Breakdown Assistance to your policy the insurer details are:

Insurer details

Complaints details

Saga Motorhome Breakdown Assistance 
RAC Motoring Services (Registered No 01424399) and RAC Insurance Limited (Registered No 2355834). Registered in England; Registered Office: RAC House, Brockhurst Crescent, Walsall WS5 4AW. RAC Motoring Services is authorised and regulated by the Financial Conduct Authority in respect of insurance mediation activities. RAC Insurance Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Details about the extent of its regulation by the Financial Conduct Authority are available on request or you can check this on the Financial Services Register by visiting the website register.fca.org.uk

 

  Saga Breakdown Customer Care

RAC House
Brockhurst Crescent
Walsall, WS5 4AW
Telephone: 0800 068 1975 
Email: sagabreakdowncustomercare@rac.co.uk

 

Legal defense and Legal expenses - Motorhome Plus only
Acromas Insurance Company Limited, 57-63 Line Wall Road, Gibraltar. Registered Number 88716 (Gibraltar) and AmTrust Europe Limited, Market Square House, St James's Street, Nottingham, NG1 6FG, registered in England and Wales Company No. 1229676, administered on their behalf by Arc Legal Assistance Ltd. Acromas Insurance Company Limited is authorised by the Financial Services Commission, Gibraltar and has a UK branch address at: Enbrook Park, Sandgate, Folkestone, Kent, CT20 3SE. AmTrust Europe Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Reference Number 202189). Arc Legal Assistance Ltd is authorised and regulated by the Financial Conduct Authority. Saga Services Limited and Acromas Insurance Company Limited are both wholly owned subsidiaries of Saga plc.

 

Customer Service Department
PO Box 644
Folkestone
Kent, CT20 9BE
Telephone: 01303 757 322
Email: claimscustomercare@saga.co.uk

 

 

 

 

If you have added Increased Personal Accident Cover to your policy the insurer details are:

Insurer details

Complaints details
AmTrust Europe Limited, Registered in England and Wales, Company No. 1229676, Market Square House, St James's Street, Nottingham, NG1 6FG and is administered on their behalf by Arc Legal Assistance Ltd. AmTrust Europe Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Reference Number 202189). Arc Legal Assistance Ltd is authorised and regulated by the Financial Conduct Authority.
 Customer Service Department
Arc Legal Assistance
PO Box 8921
Colchester, CO4 5YD
Telephone: 0800 092 3155
Email: customerservice@arclegal.co.uk

 

If you have added Legal Protection to your policy the insurer details are:

Insurer details

Complaints details
Acromas Insurance Company Limited, 57-63 Line Wall Road, Gibraltar. Registered Number 88716 (Gibraltar) and AmTrust Europe Limited, Market Square House, St James's Street, Nottingham, NG1 6FG, registered in England and Wales Company No. 1229676, administered on their behalf by Arc Legal Assistance Ltd. Acromas Insurance Company Limited is authorised by the Financial Services Commission, Gibraltar and has a UK branch address at: Enbrook Park, Sandgate, Folkestone, Kent, CT20 3SE. AmTrust Europe Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Reference Number 202189). Arc Legal Assistance Ltd is authorised and regulated by the Financial Conduct Authority.
Saga Services Limited and Acromas Insurance Company Limited are both wholly owned subsidiaries of Saga plc.
 Customer Service Department
Arc Legal Assistance
PO Box 8921
Colchester, CO4 5YD
Telephone: 0800 092 3155
Email: customerservice@arclegal.co.uk