Churchill’s Home Exchange service makes downsizing simple

Advertising feature in association with Churchill Retirement Living / 20 April 2018

Churchill Retirement Living believes in making life easier for the over 60s. Its exclusive Home Exchange service provides a simple and effective alternative to selling on the open market.

If you're thinking about selling your home, there's another way to move to a brand new apartment of your choice. The Home Exchange service from Churchill Retirement Living takes away all the stresses and strains that come with putting your home up for sale. 

Customers taking advantage of the Home Exchange service will benefit from having complete control of the sale of their existing property, with Churchill finding a guaranteed cash buyer, meaning no chain and no agent fees. Instead of worrying about selling their old property, Customers can relax and look forward to their new apartment at one of Churchill’s great locations across the country, close to all they need.

Churchill’s Chairman and CEO, Spencer McCarthy, says: “We understand that the thought of moving can be a daunting prospect. That’s why we’ve launched this service to make it as stress free and easy as possible for our Customers to move to a new lifestyle with Churchill.

“Our dedicated in-house Home Exchange department will ensure a smooth process throughout. They will obtain independent offers for your property and the Sales Executive will be available to answer any questions, and guide customers through the entire process. I’d encourage anyone looking to find out more about our Home Exchange Service to pop in to see us at one of our sales complexes, or give us a call on 0800 377 7915.”


A move with less stress

Rod and Gloria Boggis used Churchill’s Home Exchange service when moving to their brand new apartment at King’s Lodge in Maidstone. “The Home Exchange service was like magic!” says Gloria. “The Churchill Sales Executive did a wonderful job arranging everything for us, and held our hands the whole way through, so we were in our new apartment within a couple of months and didn’t need to worry about the hassle of selling our old house.”

“Churchill’s downsizing service was excellent too,” Gloria adds. “They helped us measure up all our furniture so we knew exactly what would fit in our new apartment and what would have to go.”

Since moving in, the couple have been enjoying the social scene at King’s Lodge, taking part in bridge clubs and coffee mornings as and when they feel like it. “We’re all friends here and the Owners’ Lounge is an excellent communal place where we can all meet for a catch up,” says Gloria.

Support and guidance

Elsewhere, Rita Green also used the Home Exchange service for her move to Churchill’s new William Lodge development in the charming Wiltshire town of Malmesbury. She had begun to feel isolated in her bungalow in the country and found the maintenance was too much to handle on her own.

She recalls: “I used Churchill’s Home Exchange Service which was brilliant.  It made the whole process so easy and I didn’t have to worry about dealing with buyers or the sale falling through. The team on site were there whenever I needed support or guidance and to sort out any issues along the way.”

Free removals and downsizing advice

Den and Anne Baldwin moved to a brand new apartment at Sheldon Lodge in Berkhamsted thanks to Churchill’s Home Exchange package, which put them in control and helped them complete their move in a matter of weeks.

Den says: “The Sales Executives were very helpful and explained Churchill’s Home Exchange service, which we decided straight away would be right for us. Within three and a half weeks, we had completed the sale of our old house and moved in to our brand new apartment at Sheldon Lodge. We had a free removals service and specialist downsizing advice to help us decide what furniture to keep and what would have to go. It was so stress free and the Churchill team were very supportive throughout the process.”

Now the couple are enjoying life at Sheldon Lodge and getting involved in the regular social activities with their new friends and neighbours. “It’s very friendly here and has a great atmosphere,” says Ann. “We have regular coffee mornings and other activities in the Owners’ Lounge to join in with when we want to, and we feel very much part of the community here. We also have a wonderful Lodge Manager who looks after the day-to-day running of things, and nothing is too much trouble for her.”

To find out more about how Churchill’s Home Exchange service could help your move, call 0800 377 7915 or visit

About Churchill

Churchill Retirement Living specialises in developing purpose built apartments designed specifically to meet the needs of older people, enabling them to enjoy an active, independent and sociable lifestyle in their retirement. Its self-contained apartments are provided for sale within a single block, and sold with a lease containing an age restriction which ensures that only people of 60 years or over, or those over this age with a partner of at least 55, can live in them. The accommodation is managed by Millstream Management Services Ltd, a specialist in the management of retirement developments, and a company wholly owned by Churchill Retirement Living.

With over 130 developments located throughout the country, Churchill Retirement Living is an award-winning, family run British company, voted ‘Housebuilder of the Year’ at the 2016 WhatHouse? Awards, and ‘Most Outstanding Retirement Operator’ eight years in a row by the UK Over 50s Housing Awards. The Company has also received the maximum five-star rating in the independent HBF Customer Satisfaction Survey three years in a row, and was ranked 4th in The Sunday Times 100 Best Companies to Work For 2018.


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