How to avoid boiler room scams and share rip-offs

Holly Thomas / 12 January 2016 ( 30 October 2018 )

Last year, more than 5,000 investors lost £1.73 billion through boiler room scams. What are they and how can you avoid them?



"If it’s sounds too good to be true, then it probably is." Sadly many people forget this age-old saying and fall victim to toxic scams known as boiler room schemes.

They promise investors incredible returns – but deliver absolutely nothing.

This kind of fraud is on the up. More than 5,000 investors lost a combined £1.73 billion through boiler room schemes reported to the Action Fraud crime prevention centre IN2015. These figures suggest that, on average, each scheme makes £1.25 million.

Read Annie Shaw's guide to common investment mistakes.

There are fears that many more will be conned by tricksters following the introduction of the new pension freedoms, which enable most people aged 55 and over to access their pension savings, since they will suddenly have access to their cash.

In addition, low interest rates on savings accounts are tempting more people to take on extra risk, which means they could get caught out if they are new to investing.


What is a boiler room scam?

A slick, professional sounding stockbroker will call out of the blue and you will usually be asked to invest in shares in a company you have never heard of or perhaps even in land overseas. 

The returns will be wildly high at around 40% and you will most likely be told this is rare opportunity that you “don’t want to miss”.

These fraudsters play on investors’ desire to get into a market early while there’s still big money to be made, and can flatter their victims that they are smart and ahead of the game in recognising the opportunity.

New phone scams and how to avoid them

Fraudsters aim to make their business seem legitimate, so they will often use technical jargon, impressive job titles and mock websites to appear credible. Read our jargon buster here.

Once they reel in their victims, they get them to agree to transfer money to them, which is never seen again. Often sums handed over are in excess of £50,000.

While most companies that sell investments in the UK are authorised by the Financial Conduct Authority by law. Boiler rooms, are not. This means that victims don’t have the rights of redress that clients of listed firms do.

Many people are targeted because the fraudsters know they have bought shares in the past and have the money to do so again.

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Six steps to protect yourself

  • Hang up if you are cold-called about a supposed investment opportunity.

  • Do not make a snap decision. A con artist will try to pressurize you into making a speedy decision so that you do not “miss out”. Any genuine offer would allow you plenty of time to make an informed decision.

  • Never assume investments are genuine just because the company offering them is based in a well-known location.

  • Be wary of unusual investments, such as carbon credits, rare earth metals and overseas land.

  • Deal only with companies that are authorised by the Financial Conduct Authority (FCA). You can check by calling 0800 111 6768 or online at fca.org.uk/register.

  • Use the FCA’s online checker at scamsmart.fca.org.uk/ warninglist to help you see if an investment is above board.

Saga Share Direct, provided by Equiniti Financial Services Limited, is a low cost share dealing service with no annual account management fees and flexible trading options. Some investment types may have their own fees. Aged 50 or over and would like more information? 

Shares are high‐risk investments. Share prices and the income from them can fall as well as rise and you may not get back the full amount invested. Saga Share Direct does not offer advice. If you are unsure whether this service is suitable for you, please consult a financial adviser.



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The opinions expressed are those of the author and are not held by Saga unless specifically stated.

The material is for general information only and does not constitute investment, tax, legal, medical or other form of advice. You should not rely on this information to make (or refrain from making) any decisions. Always obtain independent, professional advice for your own particular situation.