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Which email provider is right for you?

01 July 2015 ( 09 April 2019 )

Not sure whether you should be using Outlook, Gmail or Yahoo? Check out our guide to the most popular email providers around and their pros and cons.

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There can be some big differences between e-mail providers

If there’s one thing we all use the internet for, it’s sending and receiving emails. In spite of this, we often don’t take the time to find the best free email provider for our needs.

But what’s the difference between email service providers, anyway? 

If you’ve only ever used one, you might be putting up with things you don’t even like or that don’t do what you need them to. There can be some big differences between providers.

Three of the world’s most popular free email services in the UK are:

• Gmail Google’s email service is free to use and gives you 15 gigabytes of storage space. You can customise the look of your page and take advantage of Google’s other services from the ‘apps’ icon at the top of the page. Gmail does display ads, but they’re placed on the sidebar and easy to ignore

• Yahoo! This email service provider was one of the world’s most popular until Gmail came along. If you’re hoarder or just can’t be bothered deleting emails, Yahoo! gives you unlimited space. It can also load faster than some of its competitors because it doesn’t rely on Javascript, as others do. On the downside, you will get ads, but can hide them easily enough.

Hotmail or Outlook When you sign up for a Microsoft Outlook account, you have a choice between a or an address. Like its competitors, Microsoft email comes with ads, but many users say they are the most discreetly placed of the three. Outlook gives you unlimited storage space.

Arguably, the unlimited storage space offered by Outlook and Yahoo! is not a major issue. Google’s ‘limit’ of 15 gigabytes is still an enormous amount of space, although you do have to keep an eye on your emails and other documents mounting up, especially as it has an archive function that you might not be aware of.

Stay safe online with our guide to internet security

Choosing the best email service provider for you

The most important things to look for in any email service provider include:

• Flexibility You need to be able to use your service on all your devices, including your computers and smartphone.

• Anti-spam Your email should filter out possible spam email and put it in a separate folder.

• Virus protection some email attachments can contain viruses. A good email service will give you built-in virus protection.

We spend a lot of time using email and like to feel comfortable with the application we choose. If pop-up ads or banners are annoying to you, choose the free service with the least annoying ad placement. If you still can’t stand the ads, you will have to opt for a paid service.

If you use email frequently for work, look for features that help you do your job. Gmail, for instance, has a ‘Task’ feature that will remind you of things you have to do.

Your email has to be easy to use. Most email service providers are easy enough to use for basic things like reading and writing, but you don’t want to have to search for their more advanced functions. One click should be all it takes to view or add an attachment, change your font size or mark an email as spam.

Like any other free online services, there are pros and cons to every email provider. One person will passionately love a service another person hates just as passionately.

Before you purchase a car, you compare models. You can do this with email, too, but remember: when you send an email, the recipient is likely to keep your email address.

If you don’t like the service and choose another one, don’t forget to remind your contacts of your change of address. 

Read our guide to choosing and remembering online passwords

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The opinions expressed are those of the author and are not held by Saga unless specifically stated. The material is for general information only and does not constitute investment, tax, legal, medical or other form of advice. You should not rely on this information to make (or refrain from making) any decisions. Always obtain independent, professional advice for your own particular situation.