Saga events FAQs
What are Saga digital events?
This a new programme of informative and entertaining digital events. Initially we’ll be focusing on the world of books and literature and featuring live conversations and interactive sessions with some of your favourite authors, scriptwriters, poets and actors – all in a relaxed and friendly atmosphere.
You will be able to choose from both live and pre-recorded events. Each session is guided by an expert chairperson, and during live events you’ll have the chance to ask questions and share your thoughts with the wider group should you wish to.
Who can take part?
These events are available to all Saga customers. You’ll need a MySaga account and be signed up to receive customer benefits to access the events. Click here to create a MySaga account.
What do I need to take part?
The events will be broadcast on Zoom, which is a third-party site. Click here to view Zoom's privacy statement.
Joining is simple. To book your place, go to the individual event page and click the ‘Book Now’ button. Once booked, you’ll receive a link to join the event via email 48 hours before it starts.
You can join on your computer using your chosen browser (Safari, Chrome etc.) or alternatively by downloading the Zoom app to your smart phone or tablet by visiting www.zoom.us/download. When joining, you will see a holding screen until the event starts. You will then be admitted to the event as soon as it’s live.
Do I need to register in advance for events?
Yes, there are only a certain number of virtual tickets available for our events. We strongly recommend registering early so you don’t miss out.
The event is fully booked. How can I get a place?
We will be operating waiting lists for our events. To join a waiting list, please follow the instructions on the individual event webpage. If a place becomes available, you’ll receive your virtual ticket by email.
Is there a charge to attend the events?
We’re currently offering FREE digital events. These free events are only available for a limited time before the full Saga Events programme is fully up and running.
How long will the event last?
Our events will last approximately 60 minutes. They will normally comprise a 45-minute discussion and a 15-minute Q&A session. Some events may run on if the conversation permits. Please note not all events will follow this format.
Are the events live or pre-recorded?
We’ll be hosting a wide range of live and pre-recorded events. Live events start at a set time.
Due to the location of some of our chosen authors a selection of the events will be pre-recorded in advance of the broadcast.
How do I ask my questions?
For events with a live Q&A, you can ask your question via the Q&A function on Zoom.
Your camera and microphone can be turned on by the host to speak to you directly. This will only happen if you’re happy to share your camera and audio.
For pre-recorded events please send your questions in advance to SagaEventsTeam@saga.co.uk. Please find further details on the event booking page.
When will the events take place?
We aim to bring you an inspiring programme of events with two events occurring each week.
When should I expect to find events online?
At least two weeks before the event takes place.
What is Zoom?
Zoom is a cloud-based video conferencing service that can be used to virtually meet with others – either by video or audio or both, all while conducting live chats.
Do I need a Zoom account to join?
You don't need an account to attend a Zoom meeting, and the platform is compatible with Mac, Windows, Linux, iOS, and Android.
Do I need a webcam and a microphone?
You don’t need a webcam or microphone to take part. When you join the event, your camera and microphone will be automatically turned off.
For a select number of events, if you’re able to use a camera and microphone, the host may ask you to share your webcam and audio during the Q&A session. They will only do this if you give them permission to do so.
On most devices you can share your audio by clicking the ‘Join Audio’ button on the event screen.
Can I get the event on my TV?
If you want to take your event to the big screen, there’s a few options available to you.
- Connect via HDMI
If you have HDMI on your laptop, run the event on your laptop and then plug a HDMI cable into the laptop and into your TV. It's as simple as that, although you might have to tell the laptop what's happening with the second display if it doesn't figure it out on its own.
- Use AirPlay with Apple TV or AirPlay-enabled TVs
One of the easiest ways if you have an iPhone, iPad, or Mac, is to use AirPlay and Apple TV. This will let you mirror your display on your TV via Apple TV. Mirroring is where a second screen shows what's on the first screen.
- Mirror your screen with Chromecast devices
Chromecast provides a bridge between a device – your devices, PC – and the television. The Chromecast dongle connects to the TV via an HDMI giving you a way to control what you watch.
I’m having problems accessing the event
If you’re having issues accessing the event, please close the app or browser and try clicking the link again. If you’re still having problems, click here to chat with our digital helpdesk.