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EXISTING CAR INSURANCE CUSTOMERS

We've pulled all the useful links into one place so you can quickly find what you're looking for.

Renew your car insurance with Saga

Thank you for insuring your car with Saga. You'll receive your renewal invitation with your new price by post around three weeks before your renewal date.

What to check before you renew

It's important to review your cover to make sure it still meets your needs. You might want to consider whether:

Renew by phone

Call our friendly team on 0800 056 9169 to renew your policy. You can also call this number if you've got any questions or want to talk about other cover options or your renewal price.

Renew online

You can renew your policy in a few minutes online using MySaga.

Would you like to be able to renew automatically?

Renewing automatically makes things easier and saves time, plus there’s peace of mind knowing your cover is in place. You’ll get a renewal reminder as usual, and you can change this option whenever you like. You can set this up by phone any time you speak to us about your policy or when you next renew.

MySaga

If you haven’t already, you can create a MySaga account to see your past quotes, current insurance policy documents, renewal notifications or manage holiday bookings.

As a Saga Car Insurance customer, you can make changes to your policy, add optional extras, renew your insurance policy, update your payment details and update contact preferences in your MySaga account.

Getting started with MySaga

  1. Click the 'Visit MySaga' button.
  2. Enter the email address you gave us when you got a quote or bought something from Saga.
  3. Set up a password and follow the instructions to log in.
  4. You can now view your quotes and insurance documents or even manage your holiday bookings.
Visit MySaga

How to make a car insurance claim

  • Call our 24-hour claims line on 0800 001 5424
  • To repair or replace damaged glass call us on 0800 092 3304
  • If your electric car runs out of charge and leaves you stranded in the UK, call 0333 070 2741 for an emergency boost from the RAC.

Find out more about making a car insurance claim with Saga

Car insurance policy books

View or download the policy books that relate to your Saga Car Insurance cover.

Change of address

Saga’s registered address has changed since some of these policy books were issued.

The old registered address was:
Saga Services Limited, Enbrook Park, Sandgate, Folkestone, Kent CT20 3SE.

As from 26 July 2023, the new registered address is:
Saga Services Limited, 3 Pancras Square, London N1C 4AG.

Saga Plus/Select car insurance

These policy books relate to Saga Plus and Saga Select policies.

Plus & Select Policy Book (PDF, 815KB)

For policies taken out on or after 14/12/2023
View Download

Plus & Select Policy Book (PDF, 608KB)

For policies taken out on or after 26/07/2023
View Download

Plus & Select Policy Book (PDF, 623KB)

For policies taken out on or after 10/06/2023
View Download

Plus & Select Policy Book (PDF, 645KB)

For policies taken out on or after 21/11/2022
View Download

Saga Standard car insurance

These policy books relate to Saga Standard policies.

Standard Policy Book (PDF, 779KB)

For policies taken out on or after 14/12/2023
View Download

Standard Policy Book (PDF, 614KB)

For policies taken out on or after 26/07/2023
View Download

Standard Policy Book (PDF, 613KB)

For policies taken out on or after 10/06/2023
View Download

Standard Policy Book (PDF, 623KB)

For policies taken out on or after 21/11/2022
View Download

Saga Breakdown Assistance

Saga Breakdown Assistance Policy Book (PDF, 401KB)

For policies taken out on or after 26/07/2023
View Download

Saga Breakdown Assistance Policy Book (PDF, 433KB)

For policies taken out on or after 28/11/2022
View Download

Saga Breakdown Assistance Policy Book (PDF, 393KB)

For policies taken out on or after 01/11/2021
View Download

Saga Accident Healthcare

These policy books relate to Saga Accident Healthcare cover.

Accident Healthcare Policy Book (PDF, 341KB)

For policies taken out on or after 01/12/2023
View Download

Accident Healthcare Policy Book (PDF, 303KB)

For policies taken out on or after 26/07/2023
View Download

Accident Healthcare Policy Book (PDF, 325KB)

For policies taken out on or after 16/05/2023
View Download

Accident Healthcare Policy Book (PDF, 289KB)

For policies taken out on or after 16/11/2021
View Download

5 Star rated car insurance

We are proud to offer five-star treatment every day with Saga Car Insurance – Defaqto 5 Star rated every year since 2013 and 5 Star rated by Moneyfacts.

Moneyfacts 5 star rated car insurance 2024

Moneyfacts

Saga Car Insurance is 5 Star rated by Moneyfacts

Defaqto 5 star rated car insurance 2013-2024

Defaqto

Our car insurance is 5 Star rated by Defaqto

Car insurance FAQs

Helping you understand your Saga Car Insurance policy

Am I covered to drive other vehicles?

It's worth checking your Policy Schedule for any endorsements, as exclusions may apply due to certain occupations.

If no exclusions apply, you can drive a car that you don’t own or that isn’t insured by you or your spouse or partner, but only on a third-party basis.

Third-party is the most basic level of car insurance, and means that if you have an accident that’s your fault, your insurance will only cover the cost of repairing the other person’s car and their medical expenses. Damage to the car you’re driving or any injuries to you won’t be covered.

You’ll also need to have the permission of the car’s owner to drive it, and it must be insured in its own right.

Is my windscreen covered if it's broken or damaged?

Yes, we include windscreen cover with Saga Plus, Saga Select and Saga Standard. And if you claim for this it won’t affect your No Claim Discount.

With Saga Plus and Saga Select, as long as you use one of our approved repairers and they don’t need to replace your windscreen, you won’t even have to pay for it (Saga Standard has a £25 excess for repairs).

If your windscreen does needs replacing, and you use a Saga approved repairer, you’ll have to pay a £75 excess (£100 excess with Saga Standard).

Different T&Cs apply if you use someone we haven’t approved – you can find more about this in the ‘Broken glass’ section of your policy book.

How do I make a new claim?

If you wish to make or enquire about a claim, please call us on 0800 001 5424. Make sure you have your policy number, personal details and claims information to hand and our claims assistants will deal with your claim as soon as possible. We also recommended keeping hold of any receipts or photos in case they are lost. If you would like more information, please visit our how to make a claim section. Alternatively, you can refer to your policy book to make sure you are covered for the type of claim.

Will I get a courtesy car while my car is being repaired?

You will get a courtesy car as standard if your car is being repaired by an approved repairer following an accident within the UK.

Additionally you can choose to add our replacement car extension cover to your policy. This will provide you with a replacement car if yours is stolen or written off in the UK – keeping you mobile and giving you time to find and purchase a new vehicle.

I can't access my documents online

You can view your documents online simply by logging into MySaga.

If you are having difficulty accessing your MySaga account or any documents, please call 0800 092 9104 or chat with us now.

What is MySaga?

MySaga is a secure section of our website, which allows you to view information such as your quotes and policy documents. You can also make changes to your policy details, add extra cover, update your payment details or request copies of your documents.

As well as managing your policy, you can organise your renewal too, all at the touch of a button, so you can be in control of your cover 24/7.

What else can we help with?

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Multi car insurance

Like the cover and price you got with Saga Car Insurance? Give your other cars the Saga treatment too.

Find out more