Skype - 10 steps on how to make a free Skype video call and more

Skype provides the ideal way of staying in touch with the people who matter most - whether they are living around the corner or on the other side of the world
Grandmother with her granddaughterSkype is a great way to stay in touch with family around the world

Thanks to Skype, millions of users are able to make Skype-to-Skype voice and video calls anywhere in the world for free.

Whether you get in contact with your grandchild away travelling, or an old friend you haven’t seen in years - anyone can share magic moments over Skype.

All you need is a computer, an internet connection, speakers and microphone – built-in or separate, and a webcam. You can then use Skype to make free Skype-to-Skype video calls or voice calls over the internet.

Here is how you do it:

Step 1

Go to and click the ‘Get Skype’.

Step 2

Click on the green button ‘Get Skype for Windows’ or click ‘On your computer’ to download Skype if you are a Mac or Linux user.

Step 3

When the download is complete, double-click on the Setup file icon. Now follow the onscreen instructions to save the SkypeSetup.exe file.

Step 4

Then all you will need to do is run the SkypeSetup.exe file. The Skype Setup Wizard will appear and guide you through the rest of the installation.

Step 5

After the installation is complete, you can open and use Skype at any time. To Open Skype, double-click the Skype icon on your desktop or in the Start menu.

Step 6

When you first start Skype you'll be asked to set up an account. Click ‘Don't have a Skype name?’ to create an account.

Type in your name, then create a Skype username and a password. Follow the instructions from there and click ‘Sign in’ and then you are ready to start adding friends, family or colleagues as contacts.

Step 7

If the person you're calling has Skype too, you'll be able to call their PC directly at no cost. First, add them to your contacts list. To do this, click on ‘Add’ in the main Skype window and enter their Skype name, full name or email address.

Step 8

If your contact is online, click on their name and then on the green button with the icon of a telephone headset. Now all they have to do is answer your call.

For privacy, and better call quality, use a dedicated headset. You can find a selection of Skype-certified webcams and headsets in the Skype shop: If you haven’t used Skype before, you can find a detailed video guide on how to make a free Skype video call by visiting Skype’s homepage.

Step 9

Alternatively, you can chat using typed messages. Click on a contact, and then on the blue button to send your message.

Step 10

SkypeOut can be used to make calls to landlines and mobiles. You can even use it to send text messages to mobile phones for a very small fee. To see how much a call costs, visit and you will see a field on the right side called 'Call landlines and mobiles worldwide'. Type in the person’s country you would like to call. For more information about Skype subscriptions and the low rates click ‘More subscriptions’. You can buy Skype Credit on the same page.


Want more handy hints and advice? Sign up to our newsletter


The opinions expressed are those of the author and are not held by Saga unless specifically stated.

The material is for general information only and does not constitute investment, tax, legal, medical or other form of advice. You should not rely on this information to make (or refrain from making) any decisions. Always obtain independent, professional advice for your own particular situation.


  • Smartphone photos

    How to complain using Twitter

    Paul Lewis shows you how to complain effectively by using Twitter, if you receive shoddy service from companies.

    Read on

  • ISAs thumbnail

    1 Year Fixed Rate ISA

    The Saga 1 year fixed rate ISA offers a fixed rate of tax free interest for a fixed period.

  • Web Savings thumbnail

    Fixed rate savings accounts

    For simple lump sum deposits designed for those looking for an attractive fixed rate.


  • Share dealing

    Shares ISA

    By holding a shares ISA you can benefit from the Government’s annual ISA allowance.


Saga Dating

The over 50s dating website from Saga

  • Create your dating profile in less than 5 minutes
  • Our unique two-way matching process will help you find your perfect partner
  • Protected by the Online Dating Association

Saga Magazine e-newsletter

Sign up to our free newsletter today

Subscribe to our weekly newsletter for all the latest recipes, gardening tips, prize draws, interviews and more delivered to your inbox every Friday.

Saga Magazine

£3 for 3 issues

For more fascinating stories and insightful articles, why not try Saga Magazine for just £3 for 3 issues.

Savings Accounts

Saga Savings can help you make the most of your money.