What else do I need to know?

Read on for further information about setting up an account and making international payments. There are several payment options, all explained below...

Do I have to pay the full amount in advance?

No. Full payment is only required once you have agreed your ‘spot transaction’ with your dedicated dealer. If you take out a forward contract Western Union Business Solutions (UK) Limited* require a standard 10% of the transaction value in Sterling within two working days of opening the contract. The remainder is payable on or before the completion date.  

How long does it take to set up a Saga International Payments account?

When your online application has been received, an address and identity verification will be carried out. This is not a credit check. If Western Union Business Solutions (UK) Limited are unable to verify this information online, they will contact you for additional proof of identity and address. Please allow 24 hours after application for your account to be set up.

What information do I have to provide?

Your transfer bank account details and details of your transaction are required for all payments.

What is money laundering?

This refers to the ways in which criminals disguise the proceeds of their activities. It includes placing the gains in a financial product, often using a false identity, before transferring it into other accounts where it becomes difficult to trace. There is a legal and moral duty to prevent accounts being opened in false names. The checks made apply to everyone and will help to protect you and your property.

What happens once I've registered?

Your dealer will call you to discuss your requirements. Once you are ready to carry out your transaction they will confirm your order.

What if the deal falls through?

If your purchase falls through before completion, but after you’ve taken out a forward contract, you can roll over your contract to a later date in case you find another suitable purchase or cancel it altogether. Please note that rollovers and cancellations of a forward contract will be at the prevailing market rate at that time and may incur a loss, which you would be liable for. Your dealer will discuss all the options with you before any action is taken.

How do I know my funds are secure?

Saga International Payments provides the most advanced and secure systems available and will track your payment all the way to its destination.

How do I pay?

You can pay sterling by the following options:

Cheque – Western Union Business Solutions (UK) Limited will arrange for prompt clearance of your cheque. This usually takes five working days from the date of receipt. Please note Western Union Business Solutions (UK) Limited will apply a £10 charge for any cheque payments. Please be aware that incoming CCY cheques can take up to 8 weeks to clear in our account. Once the cheque has been cleared, payment will be released immediately to the requested bank account. Please make all cheques payable to Western Union Business Solutions and send to:

Saga International Payments
Western Union Business Solutions (UK) Limited
Worldwide House
Thorpe Wood
Peterborough
PE3 6SB

CHAPS – you can arrange a CHAPS payment through your bank, to be paid into Western Union Business Solutions (UK) Limited account. Your electronic transfer or draft payment will be released immediately on notification from Western Union Business Solutions (UK) Limited bank that the funds have been credited.

BACS – a BACS payment can be organised through your bank to be paid into Western Union Business Solutions (UK) Limited account. We normally receive this within three working days from the date you initiate the BACS. Payment will be released immediately on receipt. Account Name: Western Union Business Solutions, Bank Address: Royal Bank of Scotland, 250 Bishopsgate, London, EC2M 4AA, Sort Code 40–50–30, Account Number 40326489. Please note that we are unable to accept cash for any payments.

*Western Union Business Solutions is a division of The Western Union Company. Services in the UK are provided by Custom House Financial (UK) Limited (which does business under the trade name of Western Union Business Solutions) or Western Union Business Solutions (UK) Limited (collectively referred to as "WUBS" or "Western Union Business Solutions").

Custom House Financial (UK) Limited (registered in England, Company Number 04380026, Registered Office Address: 12 Appold Street, London EC2A 2AW) is authorised by the Financial Conduct Authority under the Payment Services Regulations 2009 (Register Reference: 517165) for the provision of payment services and is registered as an MSB with HM Revenue & Customs (Registered No: 12140130). Western Union Business Solutions (UK) Limited (registered in England, Company Number 02854737, Registered Office Address: 12 Appold Street, London EC2A 2AW) is authorised by the Financial Conduct Authority under the Payment Services Regulations 2009 (Register Reference: 536611) for the provision of payment services and is registered as an MSB with HM Revenue & Customs (Registered No. 12122416).

 

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Find out more about our International payments

Back to Transferring money abroad

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