What our customers say

An unexpected setback to your holiday could prove costly, inconvenient and spoil a well-deserved break. So if you need to claim on your travel insurance, you don’t want it to cause any additional stress. That’s why having a high level of cover and a provider that really cares can make a great deal of difference.

Here are just a few examples of how we have helped our customers...

"I want to let you know how impressed I have been with your quality of customer care and service. All the staff I spoke with were wonderful. I was alone in hospital in Lanzarote and it was comforting to know they were available 24/7. So relieved to have support at a very vulnerable time. Thanks to all concerned."

"In June 2013 I had to cancel a walking holiday because of injury and made a claim on my Saga Travel Insurance. The paperwork was sent to me very quickly advising me to telephone Saga with the details of my claim. I spoke to a Saga adviser on 26th June and told her the details. My doctor signed the medical form very promptly and I received Saga's cheque on the 5th July, which I thought was amazing. The few claims I have made through other companies have taken months to complete I think that giving details by phone made all the difference."

"This travel insurance was excellent I had to have an emergency operation in America and they were really good and helpful less expensive then anything else and even covers terrorism.

Since I have been back Saga have been even more helpful when I phoned for help with paperwork I had from America."


*93% of Saga Travel Insurance customers who had a quote between 1 December 2016 and 28 February 2017 would receive a 20% online discount. Discount may be withdrawn at any time and applies to the first year only.