In case you need to get in touch over the bank holiday weekend, here are our call centre opening hours and contact details. Don’t forget you can manage your policies and bookings online any time you like at MySaga.
If you need to get hold of us to renew or if you have a query about your policy, here’s when our teams will be able to take your calls:
- Wednesday 24 December (Christmas eve) – 9am to 1pm
- Thursday 25 December (Christmas day) – Closed
- Friday 26 December (Boxing holiday) – Closed
- Saturday 27 December – 8.30am to 8pm (Car & Home) 8.30am to 7pm (Travel & Health)
- Sunday 28 December – 8.30am to 8pm (Car & Home) 8.30am to 7pm (Travel & Health)
- Monday 29 December – 9am to 5.30pm
- Tuesday 30 January – 9am to 5:30pm
- Wednesday 31 December (New Year's Eve) - 9am to 5:30pm
- Thursday 1 January (New Year's Day) - 9am to 5:30pm
Normal opening hours will resume from Friday 2 January 2026.
You can deal with many aspects of your policy online. Just visit MySaga and log in.
- Monday 22 December – 9am to 6pm
- Tuesday 23 December – 9am to 6pm
- Wednesday 24 December (Christmas eve) –9am to 1pm
- Thursday 25 December (Christmas day) – Closed
- Friday 26 December (Bank holiday) – Closed
- Saturday 27 December – 9am to 5pm
- Sunday 28 December – Closed
- Monday 29 December –9am to 6pm
- Tuesday 30 January – 9am to 6pm
- Wednesday 31 December (New Year's eve) - 9am to 6pm
- Thursday 1 January (New Year's day) - Closed
- Friday 2 January – 9am to 6pm
- Saturday 3 January – 9am to 6pm
- Sunday 4 January – 10am to 4pm
Normal opening hours will resume from Monday 5 January 2026.
Don’t forget you can visit MySaga if, for example, you need to view your itinerary, pay your balance, view and print your documents or get any information and answers you need. If you require emergency assistance, please call our duty officer line on 01303 771999.
- Monday 22 December – 8am to 6pm
- Tuesday 23 December – 8am to 6pm
- Wednesday 24 December (Christmas Eve) – 8am to 1pm
- Thursday 25 December (Christmas Day) – Closed
- Friday 26 December (Boxing Day) – Closed
- Saturday 27 December – Closed
- Sunday 28 December – Closed
- Monday 29 December – 8am to 6pm
- Tuesday 30 January – 8am to 6pm
- Wednesday 31 December (New Year's Eve) - 8am to 1pm
- Thursday 1 January (New Year's Day) - Closed
- Friday 2 January - 8am to 6pm
- Saturday 3 January - Closed
- Sunday 4 January - Closed
Normal opening hours will resume from Monday 5 January 2026.
Alternatively, you can always email us on:
- sagamagazine@subscription.co.uk for subscription queries
- editor@saga.co.uk for content queries
- advertising@saga.co.uk for advertising queries
Tembo, our provider for Saga Mortgages:
- Monday 22 December – 9am to 8pm
- Tuesday 23 December – 9am to 8pm
- Wednesday 24 December (Christmas eve) – 9am to 1pm
- Thursday 25 December (Christmas day) – Closed
- Friday 26 December (Bank holiday) – Closed
- Saturday 27 December – 9am to 5pm
- Sunday 28 December – 9am to 5pm
- Monday 29 December – 9am to 5pm
- Tuesday 30 December – 9am to 5pm
- Wednesday 31 December (New Year's eve) – 9am to 3pm
- Thursday 1 January (New Year's day) – Closed
- Friday 2 January – 9am to 5pm
- Saturday 3 January – 10am to 3pm
- Sunday 4 January – 10am to 3pm
Normal opening hours will resume from Monday 5 January 2026.
Goldman Sachs, our provider for the Saga Easy Access Savings Account on or before 10th Dec 2025:
- Monday 22 December – 8am to 8pm
- Tuesday 23 December – 8am to 8pm
- Wednesday 24 December (Christmas eve) – 8am to 4pm
- Thursday 25 December (Christmas day) – Closed
- Friday 26 December (Bank holiday) – Closed
- Saturday 27 December – Closed
- Sunday 28 December –Closed
- Monday 29 December – 8am to 8pm
- Tuesday 30 December – 8am to 8pm
- Wednesday 31 December (New Year's eve) - 8am to 5pm
- Thursday 1 January (New Year's day) – Closed
- Friday 2 January – 8am to 8pm
- Saturday 3 January – Closed
- Sunday 4 January – Closed
Normal opening hours will resume from Monday 5 January 2026.
HUB Financial Services Limited, our provider for Saga Equity Release and Saga Investments:
- Monday 22 December – 9am to 6pm
- Tuesday 23 December – 9am to 6pm
- Wednesday 24 December (Christmas eve) – 9am to 2pm
- Thursday 25 December (Christmas day) – Closed
- Friday 26 December (Bank Holiday) – Closed
- Saturday 27 December – Closed
- Sunday 28 December – Closed
- Monday 29 December – 9am to 6pm
- Tuesday 30 December – 9am to 6pm
- Wednesday 31 December (New Year's eve) – 9am to 2pm
- Thursday 1 January (New Year's eve) – Closed
- Friday 2 January – 9am to 5.30pm
- Saturday 3 January – Closed
- Sunday 4 January – Closed
Normal opening hours will resume from Monday 5 January 2026.
Saga Legal in partnership with Co-op Legal Services (Estate Planning):
- Monday 22 December – 9am to 7:15pm
- Tuesday 23 December – 9am to 7:15pm
- Wednesday 24 December (Christmas eve) – 9am to 5pm
- Thursday 25 December (Christmas day) – Closed
- Friday 26 December (Bank holiday) – Closed
- Saturday 27 December – Closed
- Sunday 28 December – Closed
- Monday 29 December – 9am to 5pm
- Tuesday 30 December – 9am to 5pm
- Wednesday 31 December (New Year's eve) – 9am to 5pm
- Thursday 1 January (New Year's day) – Closed
- Friday 2 January – 9am to 6:15pm
- Saturday 3 January– Closed
- Sunday 4 January – Closed
Normal opening hours will resume from Monday 5 January 2026.
Saga Legal in partnership with Co-op Legal Services (Probate):
- Monday 22 December – 9am to 6:30pm
- Tuesday 23 December – 9am to 6:30pm
- Wednesday 24 December (Christmas eve) – 9am to 5pm
- Thursday 25 December (Christmas day) – Closed
- Friday 26 December (Bank holiday) – Closed
- Saturday 27 December –10am to 2pm
- Sunday 28 December – Closed
- Monday 29 December – 9am to 5pm
- Tuesday 30 January – 9am to 5pm
- Wednesday 31 December (New Year's eve) – 9am to 5pm
- Thursday 1 January (New Year's day) – Closed
- Friday 2 January – 9am to 5:30pm
- Saturday 3 January – 10am to 2pm
- Sunday 4 January – Closed
Normal opening hours will resume from Monday 5 January 2026.
NatWest, our provider for the Saga Easy Access Savings Account:
- Monday 22 December – 9am to 5pm
- Tuesday 23 December – 9am to 5pm
- Wednesday 24 December (Christmas eve) – 9am to 5pm
- Thursday 25 December (Christmas day) – Closed
- Friday 26 December (Bank holiday) – Closed
- Saturday 27 December – Closed
- Sunday 28 December – Closed
- Monday 29 December – 9am to 5pm
- Tuesday 30 December – 9am to 5pm
- Wednesday 31 December (New Year's eve) - 9am to 5pm
- Thursday 1 January (New Year's day) – Closed
- Friday 2nd January– 9am to 5pm
- Saturday 3 January – Closed
- Sunday 4 January – Closed
Normal opening hours will resume from Monday 5 January 2026.