Whether you have an enquiry or would like to send us some feedback, we’d be delighted to hear from you.
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Saga Services Limited is authorised and regulated by the Financial Conduct Authority. Saga Services Limited, (FCA register number 311557) is entered in to the FCA's register and you can check these details by going to the FCA register or by visiting www.fsa.gov.uk/register/firmSearchForm.do
At Saga, we strive to ensure that our customers are treated fairly. If you have made a complaint and are not satisfied with the outcome, you may wish to use the EU Online Dispute Resolution platform and register it there online.
In the United Kingdom the Financial Ombudsman's Service has responsibility for complaints and you can contact that office here:
Saga Services Limited,
Company Registration Number 732602
Saga Holidays is a trading name of ST&H Limited (registration no. 02174052) and Saga Shipping is a trading name of Saga Cruises Limited (registration no. 03267858). ST&H Limited is a subsidiary of ST&H Group Limited (registration no. 00720588) and Saga Cruises Limited is a subsidiary of ST&H Limited. All three companies are registered in England and Wales. Registered Office: Enbrook Park, Sandgate, Folkestone, Kent CT20 3SE. With respect to general insurance products sold in the UK, ST&H Limited is an appointed representative of Saga Services Limited, registered in England and Wales (company number 732602), which is authorised and regulated by the Financial Conduct Authority.
Saga Personal Finance is a registered trading name of Saga Personal Finance Services Limited, which is authorised and regulated by the Financial Conduct Authority and entered onto the FCA's register (number 178922). You can check these details by going to the FCA register or by viewing www.fsa.gov.uk/register/firmSearchForm.do. Registered office: Enbrook Park, Sandgate, Folkestone, Kent CT20 3SE.
This is the link to the E.U. Online Dispute Resolution platform http://ec.europa.eu/odr. Where your concern is a complaint you can register it there online. However, it may be quicker for you to contact us directly using the contact details above. In the United Kingdom the Financial Ombudsman's Service has responsibility for complaints and you can contact that office here: http://www.financial-ombudsman.org.uk
Saga Personal Finance
01303 771 111
Company Registration Number 3023493
Please refer to your policy documents for the contact phone number.
If you are unhappy with part of your holiday experience, please contact us via the telephone number above or at the following address:
Customer Relations Department,
Warner Leisure Hotels
Classic British Hotels
Hertz worldwide car hire
The Holiday Property Bond
Encore Theatre Tickets
Overseas sales and renewals
Savings Account Customer Service
Savings Account Customer Service International
To protect your personal data we need to ask you a number of security questions before responding to your query. Unfortunately this means we are unable to respond to your Savings queries by email.
Nominee Dealing enquiries
Certificated Dealing Enquiries
Share Dealing Trading
Personal Loans Sales
Personal Loans Customer Services
Personal Loans Complaints
Customer Services UK
Customer Services International
Lost or Stolen UK
Lost or Stolen international
9:00am - 5:00pm
Saga Charitable Trust is a UK registered charity: 291991
Saga Respite for Carers Charitable Trust is a UK registered charity: 1124709
Saga Legal Services
9:00am - 6:00pm
9:00am - 5:00pm
Legal Services is now closed for new business. If you are an existing Saga Legal Services customer with a query about your Will, LPA or Probate, please call the number above.
If you are a Home or Motor insurance customer with our legal cover included please call the legal helpline number shown in your policy booklet or click one of the following links to take you to our online policy booklets.
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We will use your email address and other requested data for administrative purposes, such as preparing quotations, managing your holiday booking or fulfilling subscriptions.
If you would like to update your communication preferences, please call us on 0800 092 3665 or visit MySaga at saga.co.uk/my/account.
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