Tel: 0800 027 1345 from the UK or +44 (0)1732 223 702 from abroad
Fax: +44 (0)1732 871 482
Lines open 9am-5pm weekdays.
While we aim to provide the highest standards of service, if you have any questions about the handling of a claim you should in the first instance contact our Claims Manager.
Between the hours of 5pm and 10pm weekdays, and 8am and 10pm weekends and bank holidays our claims line is managed by C Claims, who are able to provide initial advice in circumstances that are likely to give rise to a claim under your insurance.
C Claims Helpline will also seek to provide guidance on any necessary information concerning the availability of repairers, surveyors, engineers or other specialists in order to assist you at the initial stage of any problem.
After this initial stage, any further contact should be with us or anybody that we appoint to assist you.