3-YEAR FIXED PRICE
TERMS AND CONDITIONS

Home insurance

1. Saga’s 3-year fixed price is offered to you for a 3-year period and is subject to these terms and conditions. Your first year’s total price (including the arrangement fee and the price of any additional cover options taken out at the start of your 3-year fixed price period) is the price at which your policy is set.
2. The 3-year fixed price applies to a policy taken out at the start of the 3-year fixed price period and renewed annually for the following two years. You may cancel your policy at any time, in accordance with the terms of your Policy Book, and your 3-year fixed price will end. On cancellation, the arrangement fee is non-refundable; however, no cancellation fee will be charged.
3. During the 3-year fixed price period, if Saga is able to offer you a lower price than the price provided to you at the start of your 3-year fixed price period, then the lower price would apply for any remaining renewal periods.
4. The price of your insurance may change during the 3-year fixed price period if:
   1. You make any changes to your policy or change your cover options at any time. If any change you make leads to a change in the price of your policy, this price change will take effect at the time that you make the change and will continue for any remaining renewal periods.
   2. You make a claim for accidental damage or accidental loss or any claim made under the personal belongings section of your cover. Your price will not be affected by claims made under any other section of your policy. If any claim you make leads to a change in the price of your policy, this price change will not take effect until the next renewal after the claim and will continue for any remaining renewal period.
   3. There is a change to Insurance Premium Tax (IPT). Any change in IPT will be included in the insurance price for any subsequent renewals during the 3-year fixed price period.
   4. If you have Saga Home Emergency and there is a change to Value Added Tax (VAT) for Annual Boiler Service. Any change in VAT relating to your Annual Boiler Service will be included in the insurance price for any subsequent renewals during the 3-year fixed price period.
5. Your 3-year fixed price with Saga means the price of your policy will stay the same, subject to these terms and conditions. Your insurance cover is provided by the Underwriter and follows the terms in your Policy Book, Schedule, and any Endorsements (extensions or restrictions to your policy – see examples below). The terms of your insurance policy may change during the 3-year fixed price period. Any changes will be shown in the Endorsements section of your Statement of Insurance. In the unlikely event this happens, it will only be when:
   1. You make a claim, or your circumstances change significantly (see examples below). The Underwriter may then add a new condition (something you need to do to stay covered), an exclusion (something that’s no longer covered), or a change to your excess (the first part of any claim that you must pay), or
   2. The Underwriter adds or removes a condition of cover at renewal for years 2 or 3. A new condition of cover will only be added where the Underwriter is not able to offer a renewal without this condition of cover in place.
   If this happens, these changes will be communicated to you at the time you make the change to your policy, or for changes effective from renewal, these will be sent to you in writing around 21 days before your renewal date. If the new terms do not meet your needs, you have the option to cancel your policy and obtain quotes from other insurers. You will not be charged a cancellation fee.
6. In very rare cases, significant changes to your circumstances (see examples below), changes to Underwriters’ risk criteria or unfavourable insurance market conditions which materially affect the risk of insuring you, may mean that Saga cannot find an Underwriter who will cover you. This could apply to the whole policy or just parts of it (for example, buildings or contents cover). If this happens, we will be unable to offer you insurance and your 3-year fixed price will end.
7. The Saga 3-year fixed price is not available with our Select cover level.
8. The Saga 3-year fixed price is provided by Saga Services Limited (Saga), a company registered in England with registered number 732602, whose registered office is 3 Pancras Square, London N1C 4AG. Saga is authorised by the Financial Conduct Authority. The Saga 3-year fixed price is offered to you by Saga and not by the panel of insurers that underwrites your insurance policy.

Examples

Endorsement – An endorsement is an extension or restriction to your policy cover. An endorsement can include:

1. An exclusion – things your policy will not cover. Examples of this might be subsidence if you have had past problems with subsidence or flood damage if you live near open water.
2. A condition of cover – existing policy cover remains in place, but there are things you must or must not do to remain fully protected. Examples might be having key-operated locks on all doors and windows or maintaining a minimum temperature within your home during winter months if you are away for an extended period.
3. An excess change – an excess is the first part of any claim you must pay. An example might be having a higher excess for flood claims if you live in an area which is at risk of flooding; or
4. An extension of cover – providing additional cover in certain circumstances.

Significant changes to your circumstances may include:

• making a large claim or multiple claims
• moving house to a higher risk area (a flood plain, an area with a high crime rate etc)
• leaving the property unoccupied
• extensive building works at the property, such as building an extension; or
• adding an expensive item of jewellery to the Contents policy.

The above list does not cover every scenario and is there to provide you with some examples that may apply. These examples will not always be classed as ‘significant changes’; this will depend on your individual circumstances.