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Useful information for all existing Saga Landlord Insurance customers.

Renewing your landlord insurance policy

You will be sent a renewal invitation 21 days before your renewal date, which will include details of your price for the next year.

Before you renew, it’s a good idea to check your documents and make sure you are happy with the cover.

Any questions about your cover?

If you have any questions about your renewal, or need to make a change to your policy, our friendly staff are happy to help.

0800 027 1355

Mon - Fri: 8:30am - 7:00pm
Saturday: 9:00am - 3:00pm

Visit MySaga


If you haven’t already, you can create a MySaga account to see your past quotes, current insurance policy documents, renewal notifications or manage holiday bookings.

As a Saga Landlord Insurance customer, you can view your policy documents, read your renewal invite and update contact preferences in your MySaga account.

Getting started with MySaga

  1. Click the Visit MySaga button.
  2. Enter the email address you gave us when you bought something from us or got a quote.
  3. Click 'Next'.
  4. You can now view your quotes and insurance documents or even manage your holiday bookings.
Visit MySaga

How to make a claim

At Saga, we aim to offer a quick, straightforward and stress-free service.

  • Our claims lines are open 24 hours a day, 365 days a year
  • Our claims process is simple with no need in the majority of cases to complete any forms
  • All of our claims teams are based in the UK and Republic of Ireland

In the event of a claim, firstly please check your policy to make sure that you are covered for the type of claim. Then call us as soon as you can, so we can start dealing with your claim straightaway. You will find the number to call in your policy documents.

Landlord insurance policy books

View or download the policy books that relate to your Saga Landlord Insurance cover.

Change of address

Saga’s registered address has changed since some of these policy books were issued.

The old registered address was:
Saga Services Limited, Enbrook Park, Sandgate, Folkestone, Kent CT20 3SE.

As from 26 July 2023, the new registered address is:
Saga Services Limited, 3 Pancras Square, London N1C 4AG.

Landlord insurance

These policy books relate to landlord insurance policies.

Landlord insurance policy book (PDF, 466KB)

For policies with a cover start date on or after 26/07/2023
View Download

Landlord insurance policy book (PDF, 466KB)

For policies with a cover start date on or after 10/06/2023
View Download

Landlord insurance policy book (PDF, 443KB)

For policies with a cover start date on or after 23/06/2022
View Download
Saga Home Emergency

These policy books relate to Saga Home Emergency policies

Home Emergency Policy Book (PDF, 319KB)

For policies taken out on or after 26/07/2023
View Download

Home Emergency Policy Book (PDF, 312KB)

For policies taken out on or after 01/11/2021
View Download

What else can we help with?

Landlord insurance FAQs

Is loss of rent covered by landlord insurance?

Yes, you are covered for up to 20% of the amount your building is insured for if your home cannot be lived in as the result of loss or damage covered by the policy.

Do I need to take out boiler cover as a landlord?

Our standard landlord insurance doesn’t include boiler cover as part of the policy. Boiler issues or failure cause unexpected problems for tenants and also for you, so it makes sense that you want to be insured against this.

To make sure you have the right cover for your boiler, you would need to add Saga Home and Heating Emergency to your policy.

  • Home and Heating Emergency – This adds further cover for a sudden and complete breakdown of the boiler, heating controls and main heating system.

If you don't need boiler cover but do want cover for other emergencies, that's an option.

  • Home Emergency – This provides cover for a range of home emergencies relating to gas and electricity supply, water supply pipes, plumbing and drains.

We understand that you may not always be available to deal with property issues which is why we have made it possible for your tenants to deal with any emergency on your behalf. You can add Saga Home Emergency at any time by calling 0800 027 1355.

How can I pay for my insurance?

So we can cater to your needs, we offer a number of ways to pay for your Saga Landlord Insurance. The easiest way to arrange payment is by calling us on 0800 414 525 where you can set up a Direct Debit or pay by credit or debit card.

Monthly Direct Debit

Paying by monthly Direct Debit allows you to spread the cost of your insurance. It is a simple, convenient and safe way to pay for your Saga Landlord Insurance policy; you will be in complete control and ensure you're always covered.

Single Payment

This method allows you to pay for your annual Saga Landlord Insurance policy in full. You can use a credit or a debit card.


You can pay for your Saga Landlord Insurance policy by cheque.

Why do I have to pay an arrangement fee?

As Saga is an insurance intermediary; we will place your business with an insurer, who will agree to cover any claims you make under your Saga policy. The £30 cost of this service is charged under a separate contract which we need to disclose to you. This does not inflate the cost of your cover as it is included in your total cost.

What is a policy excess?

A policy excess is the amount of money you contribute towards the cost of a claim, for example, if your excess is £100, you will pay the first £100 towards the cost of the claim. Please note, if you are making a claim on both your buildings and contents then you will need to pay the excess on both parts.