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Terms and conditions

Terms, conditions and eligibility for features provided with the Saga Lifetime Mortgage

These are the terms on which the Money Back Guarantee and the Saga Service Promise are provided. They will form part of the contract between you and Just for a Saga Lifetime Mortgage. A lifetime mortgage is a loan secured against your home. 

If after taking advice you decide to take out a Saga Lifetime Mortgage you'll need to pay an advice fee of £799.

If you want to discuss anything here or if you have any other questions about Saga Equity Release please call the team on  0800 096 7120. Lines are open Monday to Thursday, 9am to 8pm, Friday 9am to 5:30pm and Saturday 10am-3pm (excluding bank holidays).

Money Back Guarantee

The Saga Money Back Guarantee allows you to repay your Saga Lifetime Mortgage within six months of the completion date of your initial advance, with no early repayment charges or interest applied.

The Money Back Guarantee is only available to Saga customers who have purchased a Saga Lifetime Mortgage, provided by Just.

In order to be eligible for the Money Back Guarantee:

Please note, the Money Back Guarantee will only cover fees and charges from Just and HUB Financial Solutions Limited. Any third party costs incurred by you outside of those charged by Just and HUB Financial Solutions Limited (for example independent financial adviser and legal costs) will not be repaid by the guarantee.

Want to know how much you could release?

Use Saga's FREE lifetime mortgage calculator to get an instant estimate of just how much cash you could release from your property.

Fancy a free equity release guide?

The team at Saga Equity Release have written a guide to help you decide whether equity release is right for you. Request yours now.

The Saga Service Promise

The Saga Service Promise provides a commitment to you that we will work with your financial adviser to ensure you receive the funds from your Saga Lifetime Mortgage as soon as possible.

We will aim to release your initial advance funds to your legal adviser's account within 40 working days of your application being received and accepted by Just. If this doesn’t happen and the criteria below has been met, you will receive a payment of £100. This payment will be paid following completion of the Saga Lifetime Mortgage.

The Saga Service Promise is only available to Saga customers taking the Saga Lifetime Mortgage provided by Just.

The 40 working day period applies from the date your application form and standard supporting documents are received and accepted by Just.

The Saga Service Promise will apply to you if:

Equity Release Council logo

Peace of mind

Saga Equity Release and HUB Financial Solutions Limited are members of the Equity Release Council. This industry body ensures that all equity release products are safe and suitable for customers.

Saga Equity Release

Saga Equity Release is provided by HUB Financial Solutions Limited, who will pay us an introductory fee if you go ahead with equity release using the service. HUB Financial Solutions Limited, part of Just Group plc, is authorised and regulated by the Financial Conduct Authority. You can find out more about the service and fees on the Important information page.

Ready when you are

The team at Saga Equity Release can help you decide whether equity release is right for you. Arrange a call back at a time that suits you.

0800 096 7120

Mon-Thurs 9am-8pm
Fri 9am-5:30pm
Sat 10am - 3pm
Sun - Closed
Excluding bank holidays

Request a call back