Contact Us

Make changes to my policy

Changing your car insurance policy

It’s quick and easy to change policy details like your car, mileage, named drivers, optional extras or marketing preferences online using MySaga.

If you need to change your address, or would prefer to speak to one of the team, you can get in touch using the methods below.

Call us

 0800 302 9735 or
 01843 343245

Opening times

Weekdays 8:30am – 8:00pm
Saturday 8:30am – 5:00pm
Sunday 9:00am – 5:00pm
Bank holidays 8:30am – 8:00pm

MySaga Account

Want to log in to your account?

You can easily view your policy documentation in your MySaga account. Login to find your policy information all in one place.

Get a car quote

See how much you could save on your car insurance.

Renew my policy

Renew online if you don’t need to make any changes to your policy.

Need to discuss your renewal?

If you need to discuss your renewal with a member of the team

Call us

 0800 056 9169 or
 01303 773 365

Opening times

Weekdays 8:30am – 8:00pm
Saturday 8:30am – 5:00pm
Sunday 9:00am – 5:00pm
Bank holidays 8:30am – 5:00pm

How to make a claim

If you’ve been involved in a car accident, make sure you’re safe before getting in touch. For further assistance on how to make a claim please refer to the following page

Making a claim

Call us

Breakdown recovery

If you have broken down and have breakdown cover as part of your car insurance policy and need assistance,

Call us

 0800 068 1966 or
 01303 757 308 or
 (+44)1303 757 308  from abroad

Opening times

Weekdays and weekends 24 hours a day

Bereavement service

If a loved one has passed away, and you need assistance amending/cancelling a policy or would like mailings to be stopped, our dedicated team are here to help.

Call us

 0800 092 3816

Opening times

Weekdays 9am to 5pm

Useful links

What to do if you breakdown

Read our FAQs

Make changes to my policy

Changing your breakdown insurance policy

It’s quick and easy to change policy details like your name, address, car, optional extras or marketing preferences.

Call us

 0800 656 9915 or
 01303 772105

Opening times

Weekdays 8:30am – 8:00pm
Saturday 8:30am – 5:00pm
Sunday 9:00am – 5:00pm
Bank holidays 8:30am – 5:00pm

MySaga Account

Want to log in to your account?

You can easily view your policy documentation in your MySaga account. Login to find your policy information all in one place.

Get a breakdown quote

Call us

Opening times

Weekdays 8.30am – 5:30pm
Saturday 8.30am – 1:00pm

Renew my policy

Call us

 0800 656 9915 or
 01303 772105

Opening times

Weekdays 8:30am – 8:00pm
Saturday 8:30am – 5:00pm
Sunday 9:00am – 5:00pm
Bank holidays 8:30am – 5:00pm

Call us

Breakdown recovery

If you have broken down and have breakdown cover as part of your car insurance policy or as a standalone policy and need assistance,

Call us

 0800 068 1966 or
 01303 757 308 or
 (+44)1303 757 308 from abroad

Opening times

Weekdays 24 hours a day
Weekends 24 hours a day

What to do if you breakdown

Bereavement service

If a loved one has passed away, and you need assistance amending/cancelling a policy or would like mailings to be stopped, our dedicated team are here to help.

Call us

 0800 092 3816

Opening times

Weekdays 9am to 5pm

Email us

Direct Choice, part of the Saga Group, ceased trading in 2018.

To contact us regarding your previous Direct Choice policy, please click the link below.

Make changes to my policy

Changes to your home insurance policy

It’s quick and easy to change policy details like your name, email address or marketing preferences.

Call us

 0800 068 3410 or
 01303 757 346

Opening times

Weekdays 8:30am – 8:00pm
Saturday 8:30am – 5:00pm
Sunday 9:00am – 5:00pm
Bank holidays 8:30am – 5:00pm

MySaga Account

Want to log in to your account?

You can easily view your policy documentation in your MySaga account. Login to find your policy information all in one place.

Get a home quote

See how much you could save on your home insurance.

Renew my policy

Renew online if you don’t need to make any changes to your policy.

Need to make changes to your policy when renewing?

Need to make changes to your policy when renewing?

If you need to make changes, please Call us

 0800 068 1974 or
 01303 757 321

Opening times

Weekdays 8:30am – 8:00pm
Saturday 8:30am – 5:00pm
Sunday 9:00am – 5:00pm
Bank holidays 8:30am – 5:00pm

How to make a claim

For further assistance on how to make a claim please refer to the following page

Making a claim

Saga Home Emergency

If you’ve added Saga Home Emergency to your policy and you have an unexpected incident that needs immediate action, you should call the 24/7 helpline on

 0800 092 1426

This service is available in emergency situations only, such as if a water pipe suddenly starts leaking badly and there’s nothing you can do to stop it, or you lose all power to your home and/or all your lights stop working.

Saga Legal Expenses

If you’ve added Saga Legal expenses to your policy and require assistance to make a new claim, advice or help with an existing claim, please call

 0800 141 3321

If your legal expenses policy was taken out before 13th September 2019 and you need to make a new Personal Cybercrime claim or would like to discuss an existing claim following a cyber-attack, call

 0800 014 6460

Alternatively, for advice on fraud, scams or Online Safety Support Service, call

 0800 092 0809

Lines are open 24 hours a day, 7 days a week.

Bereavement service

If a loved one has passed away, and you need assistance amending/cancelling a policy or would like mailings to be stopped, our dedicated team are here to help.

Call us

 0800 092 3816

Opening times

Weekdays 9am to 5pm

Useful links

Read our FAQs

Make changes to my policy

Changes to your travel insurance policy

It’s quick and easy to change policy details like your name, email address or marketing preferences.

 0800 056 9200 or
 01843 343 203

Opening times

Monday - Friday 8:30am – 6:00pm
Saturday 9:00am – 5:00pm
Sunday CLOSED

MySaga Account

Want to log in to your account?

You can easily view your policy documentation in your MySaga account. Login to find your policy information all in one place.

Get a travel quote

See how much you could save on your Travel insurance.

Call us

Renew your policy

Call us to renew your policy

 0800 904 7764 or
 01843 343 204

Opening times

 or chat with us now

I want to make a claim

For further assistance on how to make a claim please refer to the following page

Making a claim

Need advice before you travel

Pre travel advice service

Call the travel helpline

 0800 092 2124 from the UK
 (+44) 1444 442107 from abroad 24 hours a day

We offer advice prior to travel on a variety of holiday needs such as: visa and entry permits you may need, vaccination requirements and where you can get them done, which currencies to take with you and much more.

Holiday checklist?

Bereavement service

If a loved one has passed away, and you need assistance amending/cancelling a policy or would like mailings to be stopped, our dedicated team are here to help.

Call us

 0800 092 3816

Opening times

Weekdays 9am to 5pm

Useful links

Read our FAQs

Make changes to my policy

Changes to your pet insurance policy

It’s quick and easy to change policy details like your name, email address or marketing preferences.

Call us

 0800 096 6666 or
 01843 343 037

Opening times

Weekdays 9:00am – 5:30pm
Saturday 9:00am – 1:00pm

MySaga Account

Want to log in to your account?

You can easily view your policy documentation in your MySaga account. Login to find your policy information all in one place.

Get a pet quote

See how much you could save on your pet insurance.

Call us

Renew your policy

Call us now to renew your policy

Opening times

Weekdays 9:00am – 5:30pm
Saturday 9:00am – 1:00pm

I want to make a claim

For further assistance on how to make a claim please refer to the following pages

Making a claim

Bereavement service

If a loved one has passed away, and you need assistance amending/cancelling a policy or would like mailings to be stopped, our dedicated team are here to help.

Call us

 0800 092 3816

Opening times

Weekdays 9am to 5pm

Useful links

Read our FAQs

Make changes to my policy

Changes to your caravan insurance policy

It’s quick and easy to change policy details like your name, email address or marketing preferences.

Call us

 0800 904 7488 or
 01303 773 488

Opening times

Weekdays 9:00am – 5:30pm
Saturday 9:00am – 1:00pm

MySaga Account

Want to log in to your account?

You can easily view your policy documentation in your MySaga account. Login to find your policy information all in one place.

Get a caravan quote

See how much you could save on your caravan insurance.

Call us

Renew your policy

Call us now to renew your policy

Opening times

Weekdays 9:00am – 5:30pm
Saturday 9:00am – 1:00pm

I want to make a claim

For further assistance on how to make a caravan claim please refer to the following pages

Making a claim

Bereavement service

If a loved one has passed away, and you need assistance amending/cancelling a policy or would like mailings to be stopped, our dedicated team are here to help.

Call us

 0800 092 3816

Opening times

Weekdays 9am to 5pm

Useful links

Read our FAQs

Make changes to my policy

Changes to your health policy

It’s quick and easy to change policy details like your name, email address or marketing preferences.

Call us to make changes

Opening times

Weekdays 8:30am – 7:00pm
Saturday 9:00am – 1:00pm

MySaga Account

Want to log in to your account?

You can easily view your policy documentation in your MySaga account. Login to find your policy information all in one place.

Get a health quote

See how much you could save on your health insurance.

Call us

Renew your policy

Call us now to renew your policy

Opening times

Weekdays 8:30am – 7:00pm
Saturday 9:00am – 1:00pm

I want to make a claim

For further assistance on how to make a health claim please refer to the following pages

Making a claim

Bereavement service

If a loved one has passed away, and you need assistance amending/cancelling a policy or would like mailings to be stopped, our dedicated team are here to help.

Call us

 0800 092 3816

Opening times

Weekdays 9am to 5pm

Useful links

Read our FAQs

Make changes to my policy

Changes to your motorhome insurance policy

It’s quick and easy to change policy details like your name, email address or marketing preferences.

 0800 904 7763 or
 01843 343 065

Opening times

Weekdays 8:30am – 8:00pm
Saturday 8:30am – 5:00pm
Sunday 9am-5pm

MySaga Account

Want to log in to your account?

You can easily view your policy documentation in your MySaga account. Login to find your policy information all in one place.

Get a motorhome quote

See how much you could save on your motorhome insurance.

Call us

Renew your policy

Call us now to renew your policy

Opening times

Weekdays 8:30am – 8:00pm
Saturday 8:30am – 5:00pm
Sunday 9:00am – 5:00pm
Bank holidays 8:30am – 8:00pm

I want to make a claim

For further assistance on how to make a motorhome claim please refer to the following pages

Making a claim

Bereavement service

If a loved one has passed away, and you need assistance amending/cancelling a policy or would like mailings to be stopped, our dedicated team are here to help.

Call us

 0800 092 3816

Opening times

Weekdays 9am to 5pm

Useful links

Read our FAQs

Make changes to my policy

Changes to your boat insurance policy

It’s quick and easy to change policy details like your name, email address or marketing preferences.

Call us

 0800 904 7796 or
 01843 343 023

Opening times

Weekdays 9:00am – 5:30pm
Saturday 9.00am-1.00pm

Unfortunately, Saga no longer provides boat insurance

We have long-standing links with Haven Knox-Johnston, a trusted name in boat insurance, who offer market-leading boat insurance policies. If you would like a quote, please contact one of their friendly team on 0800 015 6886 quoting ‘SAGA’ and they will be happy to help.

We have been offering boat insurance for many years, so the decision to discontinue our provision of this product was an extremely difficult one. We would like to assure you that should you choose to insure with Haven Knox-Johnston, you’ll be in great hands!

Unfortunately, Saga no longer provides boat insurance

We have long-standing links with Haven Knox-Johnston, a trusted name in boat insurance, who offer market-leading boat insurance policies. If you would like a quote, please contact one of their friendly team on 0800 015 6886 quoting ‘SAGA’ and they will be happy to help.

We have been offering boat insurance for many years, so the decision to discontinue our provision of this product was an extremely difficult one. We would like to assure you that should you choose to insure with Haven Knox-Johnston, you’ll be in great hands!

All existing policies will continue as normal until their renewal date. If you have a Saga Boat Insurance policy due to renew on or after 1 April 2021, we'll write to you in advance of your renewal date detailing an alternative option to continue your cover.

If you have any queries, or need to discuss your existing boat policy, please call 0800 904 7510, lines are open 9am – 5:30pm Monday-Friday and 9am – 1pm Saturday.

I want to make a claim

For further assistance on how to make a boat claim please refer to the following pages

Making a claim

Make changes to my policy

Changes to your landlord insurance policy

It’s quick and easy to change policy details like your name, email address or marketing preferences.

Call us

 0800 027 1355 or
 01428 762 531

Opening times

Weekdays 8:30am – 7:00pm
Saturday 9:00am – 3:00pm

MySaga Account

Want to log in to your account?

You can easily view your policy documentation in your MySaga account. Login to find your policy information all in one place.

Get a landlord quote

See how much you could save on your landlord Insurance.

Call us

Renew your policy

Call us now to renew your policy

 0800 027 1355 or
 01428 762 531

Opening times

Weekdays 8:30am – 7:00pm
Saturday 9:00am – 3:00pm

I want to make a claim

For new claims or help with your existing claim from the UK

 0800 027 1357 from abroad
+44 124 559 7217 24 hours a day, 7 days a week.

Bereavement service

If a loved one has passed away, and you need assistance amending/cancelling a policy or would like mailings to be stopped, our dedicated team are here to help.

Call us

 0800 092 3816

Opening times

Weekdays 9am to 5pm

Useful links

Read our FAQs

Make changes to my policy

Changes to your TailorMade insurance policy

It’s quick and easy to change policy details like your name, email address or marketing preferences.

Call us

Opening times

Weekdays 8:30am – 5:30pm
Saturdays 9:00am – 1:00pm

MySaga Account

Want to log in to your account?

You can easily view your policy documentation in your MySaga account. Login to find your policy information all in one place.

Get a TailorMade quote

See how much you could save on your TailorMade Insurance.

Call us

Renew your policy

Call us now to renew your policy

Opening times

Weekdays 8:30am – 5:30pm
Saturdays 9:00am – 1:00pm

I want to make a claim

For further assistance on how to make a tailormade claim please refer to the following pages

Making a claim

Bereavement service

If a loved one has passed away, and you need assistance amending/cancelling a policy or would like mailings to be stopped, our dedicated team are here to help.

Call us

 0800 092 3816

Opening times

Weekdays 9am to 5pm

Useful links

Read our FAQs

Get a holiday home quote

See how much you could save on your holiday home Insurance.

Call us

Quote ref: IT601

Christmas opening times

Thursday 24 December Closed
Friday 25 December Closed
Saturday 26 December Closed
Sunday 27 December Closed
Monday 28 December 9:00am – 5:00pm
Tuesday 29 December 8:30am – 8:00pm
Wednesday 30 December 8:30am – 8:00pm
Thursday 31 December 8:30am – 5:00pm
Friday 1 January Closed

Usual opening times resume from Saturday 2 January

Weekdays 9:00am – 5:30pm
Weekends Closed

I want to make a claim

For further assistance on how to make a holiday home claim

Call us

 0800 092 0111 or
 01708 777 856 or
 (+44)1708 777 856 from abroad

Opening hours

Weekdays 9:00am – 6:00pm
Weekends Closed

Make changes to my policy

Changes to your holiday home insurance policy

Call us

 0844 346 0435 or
 01206 780 475 or
 (+44)1206 780 475 from abroad

Opening times

Weekdays 9:00am – 5:30pm
Weekends Closed

I want to make a claim

Call us

 0800 027 1350 or
 01843 343 022

Opening hours

Weekdays 9:00am – 5:00pm

I want to make a claim

Call us

Opening hours

Weekdays 9:00am – 5:00pm

Making a complaint

We will work with you to make things right.

At Saga, we strive to ensure that our customers are treated fairly. If you are dissatisfied with a service or product we have provided, we take your concerns very seriously. It is therefore important to us that our process for handling your concerns is clear and transparent and that you are kept fully aware of how your complaint is progressing.

Making a complaint