Skip to main content

Contact Us

Whether you have an enquiry or would like to send us some feedback, we’d be delighted to hear from you.


Please choose a product

Make changes to my policy

Changing your car insurance policy

It’s quick and easy to change policy details like your name, address, car, optional extras or marketing preferences.

Call us

 0800 302 9735 or
 01843 343245

Opening times

Weekdays 8:30am – 8:00pm
Saturday 8:30am – 5:00pm
Sunday 9:00am – 5:00pm
Bank holidays 8:30am – 8:00pm


MySaga Account

Want to log in to your account?

You can easily view your policy documentation in your MySaga account. Login to find your policy information all in one place.

Get a car quote

See how much you could save on your car insurance.

Renew my policy

Renew online if you don’t need to make any changes to your policy.

Need to make changes to your policy when renewing?

If you need to make changes
Call us

 0800 056 9169 or
 01303 773 365

Opening times

Weekdays 8:30am – 8:00pm
Saturday 8:30am – 5:00pm
Sunday 9:00am – 5:00pm
Bank holidays 8:30am – 5:00pm

How to make a claim

If you’ve been involved in a car accident, make sure you’re safe before getting in touch. For further assistance on how to make a claim please refer to the following page

Making a claim

Call us

Breakdown recovery

If you have broken down and have breakdown cover as part of your car insurance policy and need assistance,

Call us

 0800 068 1966 or
 01303 757 308 or
 (+44)1303 757 308  from abroad

Opening times

Weekdays and weekends 24 hours a day



Make changes to my policy

Changing your breakdown insurance policy

It’s quick and easy to change policy details like your name, address, car, optional extras or marketing preferences.

Call us

 0800 656 9915 or
 01303 772105

Opening times

Weekdays 8:30am – 8:00pm
Saturday 8:30am – 5:00pm
Sunday 9:00am – 5:00pm
Bank holidays 8:30am – 8:00pm


MySaga Account

Want to log in to your account?

You can easily view your policy documentation in your MySaga account. Login to find your policy information all in one place.

Get a breakdown quote

Call us
 0800 656 9915
Opening times

Weekdays 8.30am – 5:30pm
Saturday 8.30am – 1:00pm

Renew my policy

Call us

 0800 656 9915 or
 01303 772105

Opening times

Weekdays 8:30am – 8:00pm
Saturday 8:30am – 5:00pm
Sunday 9:00am – 5:00pm
Bank holidays 8:30am – 5:00pm


Call us

Breakdown recovery

If you have broken down and have breakdown cover as part of your car insurance policy or as a standalone policy and need assistance,

Call us

 0800 068 1966 or
 01303 757 308 or
 (+44)1303 757 308 from abroad

Opening times

Weekdays 24 hours a day
Weekends 24 hours a day

What to do if you breakdown


Email us

Direct Choice, part of the Saga Group, ceased trading in 2018.

To contact us regarding your previous Direct Choice policy, please click the link below.


Send Email

Make changes to my policy

Changes to your home insurance policy

It’s quick and easy to change policy details like your name, email address or marketing preferences.

Call us

 0800 068 3410 or
 01303 757 346

Opening times

Weekdays 8:30am – 8:00pm
Saturday 8:30am – 5:00pm
Sunday 9:00am – 5:00pm
Bank holidays 8:30am – 5:00pm


MySaga Account

Want to log in to your account?

You can easily view your policy documentation in your MySaga account. Login to find your policy information all in one place.

Get a home quote

See how much you could save on your home insurance.

Renew my policy

Renew online if you don’t need to make any changes to your policy.

Need to make changes to your policy when renewing?

Need to make changes to your policy when renewing?

If you need to make changes, please Call us

 0800 068 1974 or
 01303 757 321

Opening hours

Weekdays 8:30am – 8:00pm
Saturday 8:30am – 5:00pm
Sunday 9:00am – 5:00pm
Bank holidays 8:30am – 5:00pm


How to make a claim

For further assistance on how to make a claim please refer to the following page

Making a claim

Saga Home Emergency

If you’ve added Saga Home Emergency to your policy and you have an unexpected incident that needs immediate action, you should call the 24/7 helpline on

 0800 092 1426

This service is available in emergency situations only, such as if a water pipe suddenly starts leaking badly and there’s nothing you can do to stop it, or you lose all power to your home and/or all your lights stop working.

Saga Legal Expenses

If you’ve added Saga Legal expenses to your policy and require assistance to make a new claim, advice or help with an existing claim, please call

 0800 141 3321

If your legal expenses policy was taken out before 13th September 2019 and you need to make a new Personal Cybercrime claim or would like to discuss an existing claim following a cyber-attack, call

 0800 014 6460

Alternatively, for advice on fraud, scams or Online Safety Support Service, call

 0800 092 0809

Lines are open 24 hours a day, 7 days a week.

Useful links

Read our FAQs

Make changes to my policy

Changes to your travel insurance policy

It’s quick and easy to change policy details like your name, email address or marketing preferences.

 0800 056 9200 or
 01843 343 203

Opening hours

Monday - Friday 8:30am – 5:30pm
Saturday 9:00am – 5:00pm
Bank holidays 8:30am – 5:00pm



MySaga Account

Want to log in to your account?

You can easily view your policy documentation in your MySaga account. Login to find your policy information all in one place.

Get a travel quote

See how much you could save on your Travel insurance.

Call us

Renew your policy
Call us to renew your policy

 0800 904 7764 or
 01843 343 204

Opening hours

Weekdays 8:30am – 8:00pm
Saturday 8:30am – 5:00pm
Sunday 9:00am – 5:00pm
Bank holidays 8:30am – 8:00pm


I want to make a claim

For further assistance on how to make a claim please refer to the following page

Making a claim

Need advice before you travel

Pre travel advice service
Call the travel helpline

 0800 092 2124 from the UK
 (+44) 1444 442107 from abroad 24 hours a day

We offer advice prior to travel on a variety of holiday needs such as: visa and entry permits you may need, vaccination requirements and where you can get them done, which currencies to take with you and much more.

Holiday checklist?

Useful links

Read our FAQs

Make changes to my policy

Changes to your pet insurance policy

It’s quick and easy to change policy details like your name, email address or marketing preferences.

Call us

 0800 096 6666 or
 01843 343 037

Opening hours

Weekdays 9:00am – 5:30pm
Saturday 9:00am – 1:00pm


MySaga Account

Want to log in to your account?

You can easily view your policy documentation in your MySaga account. Login to find your policy information all in one place.

Get a pet quote

See how much you could save on your pet insurance.

Call us

Renew your policy
Call us now to renew your policy
 0800 092 3123
Opening hours

Weekdays 9:00am – 5:30pm
Saturday 9:00am – 1:00pm

I want to make a claim

For further assistance on how to make a claim please refer to the following pages

Making a claim

Useful links

Read our FAQs

Make changes to my policy

Changes to your caravan insurance policy

It’s quick and easy to change policy details like your name, email address or marketing preferences.

Call us

 0800 904 7488 or
 01303 773 488

Opening hours

Weekdays 9:00am – 5:30pm
Saturday 9:00am – 1:00pm

MySaga Account

Want to log in to your account?

You can easily view your policy documentation in your MySaga account. Login to find your policy information all in one place.

Get a caravan quote

See how much you could save on your caravan insurance.

Call us

Renew your policy
Call us now to renew your policy
 0800 656 9914
Opening hours

Weekdays 9:00am – 5:30pm
Saturday 9:00am – 1:00pm

I want to make a claim

For further assistance on how to make a caravan claim please refer to the following pages

Making a claim

Useful links

Read our FAQs

Make changes to my policy

Changes to your health policy

It’s quick and easy to change policy details like your name, email address or marketing preferences.

Call us to make changes
 0800 056 9273
Opening hours

Weekdays 8:30am – 7:00pm
Saturday 9:00am – 1:00pm
Sunday 10:00am – 2:00pm

MySaga Account

Want to log in to your account?

You can easily view your policy documentation in your MySaga account. Login to find your policy information all in one place.

Get a health quote

See how much you could save on your health insurance.

Call us

Renew your policy
Call us now to renew your policy
 0800 056 9271
Opening hours

Weekdays 8:30am – 7:00pm
Saturday 9:00am – 1:00pm
Sunday 10:00am – 2:00pm

I want to make a claim

For further assistance on how to make a health claim please refer to the following pages

Making a claim

Useful links

Read our FAQs

Make changes to my policy

Changes to your motorhome insurance policy

It’s quick and easy to change policy details like your name, email address or marketing preferences.

 0800 904 7763 or
 01843 343 065

Opening hours

Weekdays 8:30am – 8:00pm
Saturday 8:30am – 5:00pm
Sunday 9am-5pm


MySaga Account

Want to log in to your account?

You can easily view your policy documentation in your MySaga account. Login to find your policy information all in one place.

Get a motorhome quote

See how much you could save on your motorhome insurance.

Call us

Renew your policy
Call us now to renew your policy
 0800 051 0414
Opening hours

Weekdays 8:30am – 8:00pm
Saturday 8:30am – 5:00pm
Sunday 9:00am – 5:00pm
Bank holidays 8:30am – 8:00pm

I want to make a claim

For further assistance on how to make a motorhome claim please refer to the following pages

Making a claim

Useful links

Read our FAQs

Make changes to my policy

Changes to your boat insurance policy

It’s quick and easy to change policy details like your name, email address or marketing preferences.

Call us

 0800 904 7796 or
 01843 343 023

Opening hours

Weekdays 9:00am – 5:30pm
Saturday 9.00am-1.00pm

Get a boat quote

See how much you could save on your boat insurance.

Call us

Renew your policy
Call us now to renew your policy

 0800 904 7510 or
 02082 822 947

Opening hours

Weekdays 9:00am – 5:30pm
Saturday 9.00am-1.00pm

I want to make a claim

For further assistance on how to make a boat claim please refer to the following pages

Making a claim

Useful links

Read our FAQs

Make changes to my policy

Changes to your landlord insurance policy

It’s quick and easy to change policy details like your name, email address or marketing preferences.

Call us

 0800 027 1355 or
 01428 762 531

Opening hours

Weekdays 8:30am – 7:00pm
Saturday 9:00am – 3:00pm


MySaga Account

Want to log in to your account?

You can easily view your policy documentation in your MySaga account. Login to find your policy information all in one place.

Get a landlord quote

See how much you could save on your landlord Insurance.

Call us

Renew your policy
Call us now to renew your policy

 0800 027 1355 or
 01428 762 531

Opening hours

Weekdays 8:30am – 7:00pm
Saturday 9:00am – 3:00pm


I want to make a claim

For new claims or help with your existing claim from the UK

 0800 027 1357 from abroad
+44 124 559 7217 24 hours a day, 7 days a week.

Useful links

Read our FAQs

Make changes to my policy

Changes to your TailorMade insurance policy

It’s quick and easy to change policy details like your name, email address or marketing preferences.

Call us
 0800 096 3245
Opening hours

Weekdays 8:30am – 5:30pm
Saturdays 9:00am – 1:00pm


MySaga Account

Want to log in to your account?

You can easily view your policy documentation in your MySaga account. Login to find your policy information all in one place.

Get a TailorMade quote

See how much you could save on your TailorMade Insurance.

Call us

Renew your policy
Call us now to renew your policy
 0800 096 2904
Opening hours

Weekdays 8:30am – 5:30pm
Saturdays 9:00am – 1:00pm


I want to make a claim

For further assistance on how to make a tailormade claim please refer to the following pages

Making a claim

Useful links

Read our FAQs

Get a holiday home quote

See how much you could save on your holiday home Insurance.

Call us
 0800 083 6648

Quote ref: IT601

Opening hours

Weekdays 9:00am – 5:30pm
Weekends Closed

I want to make a claim

For further assistance on how to make a holiday home claim

Call us

 0800 092 0111 or
 01708 777 856 or
 (+44)1708 777 856 from abroad

Opening hours

Weekdays 9:00am – 6:00pm
Weekends Closed

Make changes to my policy

Changes to your holiday home insurance policy
Call us

 0844 346 0435 or
 01206 780 475 or
 (+44)1206 780 475 from abroad

Opening hours

Weekdays 9:00am – 5:30pm
Weekends Closed

I want to make a claim

Call us

 0800 027 1350 or
 01843 343 022

Opening hours

Weekdays 9:00am – 5:00pm

I want to make a claim

Call us
 0800 027 1350
Opening hours

Weekdays 9:00am – 5:00pm

Making a complaint

We will work with you to make things right.

At Saga, we strive to ensure that our customers are treated fairly. If you are dissatisfied with a service or product we have provided, we take your concerns very seriously. It is therefore important to us that our process for handling your concerns is clear and transparent and that you are kept fully aware of how your complaint is progressing.

Making a complaint