Existing customers

Summary of Cover

Our Summary of Cover booklets outlines the benefits and options available.

Download (Current)

Download (Cover start date before 08/02/2018)

Policy Booklets

Our Policy Booklets provide you with full details of the cover provided under your policy.

Download (Current)

Download (Cover start date before 08/06/2018)

Download (Cover start date before 08/02/2018)

Saga Home Emergency

Download (Cover start date on or after 28/03/2018)

Download (Cover start date before 28/03/2018)

Renewing your policy

You will be sent a renewal invitation 21 days before your renewal date, which will include details of your premium for the next year.

If you are paying by Direct Debit and you are happy with your cover, you do not need to do anything as we will automatically renew your home insurance for you.

Before your renewal goes through, it’s a good idea to check your Schedule and make sure you are happy with the cover you have.

If you have any questions please call us on 0800 056 6444. Lines are open Monday to Friday 8.30am–8.00pm, Saturday 8.30am–5.00pm and Sunday 9.00am-5.00pm.

How to make a claim

At Saga, we aim to offer a quick, straightforward and stress free service.

  • Our claims lines are open 24 hours a day, 365 days a year
  • Our claims process is simple; with no need in the majority of cases to complete any forms
  • All of our advisers are based in the UK and Republic of Ireland and you will speak to a person rather than an automated telephone menu.

In the event of a claim please first check your policy to make sure that you are covered for the type of claim. Then call us as soon as you can, so we can start dealing with your claim straightaway. You will find the number to call in your policy documents.