Existing customers

Renewing your policy

You will be sent a renewal invitation 21 days before your renewal date, which will include details of your price for the next year.
Before you renew, it’s a good idea to check your documents and make sure you are happy with the cover.

If you have any questions please call us on 0800 027 1355. Lines are open Monday to Friday 8.30am–7.00pm and Saturday 9am–3pm.

How to make a claim

At Saga, we aim to offer a quick, straightforward and stress-free service.

• Our claims lines are open 24 hours a day, 365 days a year
• Our claims process is simple with no need in the majority of cases to complete any forms
• All of our claims teams are based in the UK and Republic of Ireland

In the event of a claim, firstly please check your policy to make sure that you are covered for the type of claim. Then call us as soon as you can, so we can start dealing with your claim straightaway. You will find the number to call in your policy documents.

Policy Books

Our Policy Books provide you with full details of the cover provided under your policy. You can find them here.