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Making a claim

The test of your pet insurance comes when you need to make a claim. At Saga, we aim to offer you a quick, straightforward and stress free service. Details of how to make a claim can be found below.

Making a claim

At Saga we operate a straightforward claims service with advice and help when you need it. It is a simple and personal process and therefore helps to take some of the worry out of a stressful time. All our advisers are based in the UK and you will speak to a person rather than an automated telephone menu. This can make a big difference if you need to make a claim.

How do I claim?

Please check your latest Policy Booklet and Schedule to make sure you are covered for the type of claim you want to make, then call us on the applicable number below, or send us a completed claims form to report your claim.

Who should I contact?

Please call: From the UK - 0800 027 1334, from abroad (+44) 2392 627 357. Lines are open Monday to Friday 9am - 5.30pm, Saturday 9am - 1pm.

Alternatively, download a claim form.