Community Engagement

Saga is a major employer in Folkestone, Thanet, Hastings and Redhill, as well as having satellite offices in Bolton, Durham, Coventry and Peterborough. We recognise the impact that we have on our communities where we work, which is why we are so proud to support these areas through charitable giving and employee volunteer programmes.


In 2016, Saga announced a three year partnership with The Silver Line, the UK’s only 24-hour helpline for isolated older people. Through the support of customers, employees and the business, Saga gave £228k to The Silver Line during the first year of the partnership.

In 2017, we launched our local giving programme, which assists registered charities based within a 20-mile radius of our office sites. Our partner sites continue to support charities which resonate with their brands or where employees have a strong connection.

This year, Titan Travel continued to support the Golden Lion Children’s Trust. CSR Site Representatives at each office coordinate fundraising activities, respond to charitable requests and recruit volunteers.

Employees taking part in fundraising activities for registered charities can apply for match funding from the business. Employees can also donate to charity direct from their salary as part of our payroll giving scheme. In 2018 we launched our employee workplace lottery where the money raised is donated to our national charity partners.

As a signatory to the Corporate Covenant, we have policies that support employees and their spouses who are members of the reserve forces. To mark Armed Forces Day, representatives were invited to Saga’s HQ and donations were made to: The Royal British Legion; The Armed Forces charity SSAFA; Help for Heroes; and The Royal Navy and Royal Marines Charity.

The Saga Respite for Carers Trust provided 28 holidays for unpaid carers during 2017, utilising remaining trust funds before closing on 2 February 2018. This year the Saga Charitable Trust continued to provide grants to projects in the developing world in areas visited by Saga’s holidaymakers. Eleven grants totalling over £124,000 were awarded. Projects included a mobile clinic in India, vocational training for deaf and blind people in Nepal, and a community kitchen in Peru.

Lastly, always looking to engage with the local community by working with a number of schools, colleges, employment advisers and community organisations to offer experiences of work, careers talks and support for all sectors of the community to ensure they are aware of the opportunities available at Saga.