Thank you for insuring your home with Saga. You'll receive your renewal invitation with your new price by post around three weeks before your renewal date.
It's important to review your cover to make sure it still meets your needs. You might want to consider whether:
Call our friendly team on 0800 068 1974 to renew your policy. You can also call this number if you've got any questions or want to talk about other cover options or your renewal price.
You can renew your policy in a few minutes online using MySaga.
Renewing automatically makes things easier and saves time, plus there’s peace of mind knowing your cover is in place. You’ll get a renewal reminder as usual, and you can change this option whenever you like. You can set this up by phone any time you speak to us about your policy or when you next renew.
If you haven’t already, you can create a MySaga account to see your past quotes, current insurance policy documents, renewal notifications or manage holiday bookings.
As a Saga Home Insurance customer you can renew your insurance policy, update your payment details and update contact preferences in your MySaga account.
View or download the policy books that relate to your Saga Home Insurance cover.
Saga’s registered address has changed since some of these policy books were issued.
The old registered address was:
Saga Services Limited, Enbrook Park, Sandgate, Folkestone, Kent CT20 3SE.
As from 26 July 2023, the new registered address is:
Saga Services Limited, 3 Pancras Square, London N1C 4AG.
These policy books relate to Saga Plus Home Insurance policies.
These policy books relate to Saga Select Home Insurance policies.
These policy books relate to Saga TailorMade Home Insurance policies.
5 Star rated home insurance every year since 2014
Our home insurance has a 5 Star rating by Moneyfacts
Winners in four out of five home insurance categories
Yes, it is important that you inform us of any changes to your property, for example, an extension or adding a conservatory, so we can ensure you have the right level of cover in place whilst the alterations are ongoing. You also need to let us know if scaffolding is going up at your property for any reason, for example repainting or maintenance.
This is likely to result in additional terms being applied to your policy until the work is complete. Depending on the type and duration of the work there may also be an additional charge to cover the increased risk. When calling to tell us about planned building work, please make sure to have the following information ready:
If you are a new customer and have current or planned renovations at the home you wish to insure, we may still be able to cover you, but be sure to have the above information ready when you call to get a quote.
We understand that making a claim can be stressful, so we aim to make it as easy and as straightforward as possible for you.
First check your policy documents to make sure you are covered for the type of claim.
Then call your insurer with your policy number, personal details and information about what you are claiming for. You may be asked to provide photos of the damage, or receipts for lost items, if you have them.
The number to call in order to make a claim can be found in your policy documents. For more information please see our how to make a claim page.
You will be notified at least three weeks prior to the date your policy is due for renewal. You can renew your policy by calling 0800 056 9085. If you pay by Direct Debit or have a continuous payment on your credit card, your policy will automatically renew without you having to do anything.
You can request any documents in large print, Braille, or audio. Please let us know if you need any of these formats by calling our customer services team on 0800 056 9102.
By asking for this document type, all future correspondences for that policy will also be sent in this format, unless you tell us otherwise.
You can also inform us of any additional support you need via the Saga Support Register form.
We hope you never have cause to cancel your policy and we will always strive to resolve any concerns or issues you may have. However, if you want to cancel your home insurance, please call us on 0800 056 9102.
If you wish to cancel your policy after receiving your documents but before your policy has started, you will receive a full refund of the premium paid.
If you wish to cancel your policy within the first 14 days of receiving your policy documents then you will either receive a full refund of your premium paid if your cover has not yet commenced, or the unused part of your premium based on the cover you have had if your cover has started. After your cover has started, the £30 arrangement fee is non-refundable.
If you wish to cancel your policy after the first 14 days of receiving your policy documents and your policy has commenced then you will receive a refund of the unused part of your premium based on the cover you have had. This is on the condition that there have been no claims made by you or against you during that time. If you make a claim, you will not receive a refund.
There is a cancellation fee of £35 that applies after the first 14 days of your cover start date, unless you have a Saga Plus Home Insurance policy.
Our flagship Saga Plus cover level comes with a 3-year fixed price. This means you get a price that won't go up for three years if nothing changes and the freedom to leave any time you like during the policy year with no cancellation fee.
Read all the terms and conditions and find out more about our 3-year fixed price.
There's plenty to explore and learn about our home insurance cover.
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Fix the price for the next 2 renewals with Saga Plus home insurance. You'll have no surprises when you come to renew. T&Cs apply.
Protect your property with buildings insurance. We offer up to £1 million cover, three-year fixed price and no cancellation fee.
Protect your favourite things against theft, fire and accident with up to £100,000 content cover at a 3-year fixed price.
A higher level of buildings and contents cover for the over 50s with Saga TailorMade Home Insurance.
Tailor your home insurance policy to suit your needs with optional extras such as Saga Home Emergency and Legal Expenses.
Get cover for home emergencies with a 24/7 emergency helpline, unlimited callouts and up to £2,000 per incident. Optionally include cover for your boiler & heating too.
Insure your holiday home for peace of mind that it’s protected, even when you’re not there.