I need medical help or repatriation
For policies with a start date on or after 14th February 2018, claim online or call
(+44) 1444 442105 or 0800 092 2101
For policies with a start date before 14th February 2018
(+44) 20 8763 4878
How to make a claim
We know that making a claim on your travel insurance policy can be a daunting process. That's why we try to make it as simple and straightforward as possible.
How to make a claim
Whatever the reason for your claim, you can either claim online or call us so we can assist you through the process.
Our specialist team is there to offer you the personal touch, when you need it most.
Lost or stolen passport
For policies with a start date on or after 14th February 2018, claim online or call
(+44) 1444 442105 or 0800 092 2101
For policies with a start date before 14th February 2018
(+44) 20 8763 4909
Lost or stolen belongings
For policies with a start date on or after 14th February 2018, claim online or call
(+44) 1444 442106 or 0800 092 2099
For policies with a start date before 14th February 2018
(+44) 20 8763 4879
Select travel insurance claims
For policies with a start date on or after 7th November 2018, claim online or call
(+44) 1444 442141 or 0800 092 2344
Cancellation and all other claims
For policies with a start date on or after 14th February 2018, claim online or call
(+44) 1444 442106 or 0800 092 2099
For policies with a start date before 14th February 2018
(+44) 1752 273352
or
0800 027 1335