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How to make a claim

We know that making a claim on your travel insurance policy can be a daunting process. That's why we try to make it as simple and straightforward as possible.
Defaqto Expert Rated 5 Star 2007 to 2021

How to make a claim

Whatever the reason for your claim, you can either claim online or call us so we can assist you through the process.

Our specialist team is there to offer you the personal touch, when you need it most.

I need medical help or repatriation

Claim online or call

(+44) 1444 442105 or 0800 092 2101

Claim Online
Lost or stolen passport

Claim online or call

(+44) 1444 442105  or 0800 092 2101

Claim Online
Lost or stolen belongings

Claim online or call

(+44) 1444 442106 or 0800 092 2099

Claim Online
Select travel insurance claims

Claim online or call

(+44) 1444 442141  or 0800 092 2344

Claim Online
Cancellation and all other claims

Claim online or call

(+44) 1444 442106 or 0800 092 2099

Claim Online