How to make a claim

Defaqto multi year

Our specialist team is there to offer you the personal touch, when you need it most. Whatever the reason for your claim, call us first so we can assist you through the process.

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Travel Insurance claims

Policies with a start date on or after 14th February 2018

(+44) 1444 442106 or 

0800 092 2099

Policies with a start date before 14th February 2018

(+44) 1752 273352 or 

0800 027 1335

 




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I need medical help or repatriation

For policies with a start date on or after 14th of February 2018

(+44) 1444 442105  or call 0800 092 2101

For policies with a start date before 14th of February 2018

(+44) 20 8763 4878


 




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Lost or stolen belongings

For policies with a start date on or after 14th February 2018

(+44) 1444 442106 or 0800 092 2099

For policies with a start date before 14th February 2018

(+44) 20 8763 4879



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Select travel insurance claims

For policies with a start date on or after 7th of November 2018

(+44) 1444 442141  or call 0800 092 2344