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A mature woman on the phone sitting in an airport departure lounge

HOW TO MAKE A TRAVEL INSURANCE CLAIM

Making a travel insurance claim with Saga

We know that making a claim on your travel insurance policy can be a daunting process. That's why we try to make it as simple and straightforward as possible.

Whatever the reason for your claim, you can either claim online or call us so we can assist you through the process.

Our specialist team is there to offer you the personal touch, when you need it most.

Make a travel insurance claim online

You can start any Saga Travel Insurance claim by using our online portal.

Claim online

I need medical help or repatriation

Claim online or call:

My passport is lost or stolen

Claim online or call:

Lost or stolen belongings

Claim online or call:

I need to cancel my holiday or make any other type of claim

Claim online or call:

I need to claim on my Saga Select Travel Insurance

Claim online or call:

More from Saga Travel Insurance

There's plenty to explore and learn about our travel insurance cover.

Tourist couple sitting on bench looking at digital tablet in Siena, Tuscany, Italy
Product information

Travel GP service

We provide, as standard, unlimited access to online & telephone GP appointments on your holiday with the Saga GP Service.

Senior woman using moving walkway inside terminal airport with face mask
Product information

Coronavirus information

Our coronavirus help and support page has all the latest information on the changes to our insurance and details of additional support we can provide you.

Luggage On Conveyor Belt At Airport
Product information

Baggage claims

What to do if your luggage gets damaged or lost while you're on holiday.

Spain, Andalusia, Cabo de Gata, back view of couple looking at the sea
Product information

Medical claims

Our team are here to help, with medical expertise and a personal touch. Find out about medical claims with Saga Travel Insurance.

Two mature women walking together exploring an old town in Europe.
Product information

Existing travel customers

Need to check your Saga Travel Insurance policy documents, make a claim, change your policy details or contact us? Find everything you need here.

Mature man talking on mobile phone while sitting at hotel lobby
Product information

Avoiding travel claim rejection

Here are common reasons why some travel insurance claims are not successful.

Senior woman enjoying breakfast on a seaside terrace
Product information

Single trip travel insurance

Single trip policies are most suited to those planning a one-off trip, a holiday abroad, or even a couple of short stay city breaks.

Happy senior couple relaxing on deck chairs at beach
Product information

Travel insurance for over 70s

Our travel insurance policies have no upper age limit, so if you're aged over 70 and looking for high levels of cover and service, why not try Saga?

Giants Causeway in Northern Ireland at sunset
Product information

UK holidays travel insurance

Having travel insurance for UK holidays gives you the confidence that you’re covered for cancellation, loss of luggage and so much more.

Group of women with different ages and ethnicities having fun walking in foggy forest
Product information

Holiday checklist

Being organised for your holiday means you can make the most of your time away. Check out our guide.

Mature couple hike above lake Lugano in the morning
Product information

Travel insurance for over 65s

Over 65 and looking for travel insurance? Saga offers quality holiday insurance with cover for many pre-existing medical conditions and no upper age limits.

Mature woman is standing on the air-stair of her plane with her boarding pass and has turned round to give one last look to her home before she goes travelling.
Product information

What to do in an emergency

We can help you in an emergency, providing 24-hour support, advice and guidance, no matter where in the world you are.

Senior married couple coming from surfing
Product information

Leisure activities

We automatically include cover as standard for a range of popular leisure activities.

A mature couple embracing at the top of a ski slope
Product information

Ski travel insurance

Off to the slopes this winter? It’s easy to add winter sports cover to your Saga Travel Insurance.