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0800 056 9200
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EXISTING TRAVEL INSURANCE CUSTOMERS

We've pulled all the useful links into one place so you can quickly find what you're looking for

MySaga

If you haven’t already, you can create a MySaga account to see your past quotes, current insurance policy documents, renewal notifications or manage holiday bookings.

As a Saga Travel Insurance customer, you can view your policy documents, check your renewal invite and update contact preferences in your MySaga account.

Getting started with MySaga

  1. Click the Visit MySaga button.
  2. Enter the email address you gave us when you bought something from us or got a quote.
  3. Click 'Next'.
  4. You can now view your quotes and insurance documents or even manage your holiday bookings.
Visit MySaga

Travel insurance policy books

View or download the policy books that relate to your Saga Travel Insurance cover.

Change of address

Saga’s registered address has changed since some of these policy books were issued.

The old registered address was:
Saga Services Limited, Enbrook Park, Sandgate, Folkestone, Kent CT20 3SE.

As from 26 July 2023, the new registered address is:
Saga Services Limited, 3 Pancras Square, London N1C 4AG.

Saga Travel Insurance

These policy books relate to Saga Travel Insurance policies.

Saga Travel Insurance Policy Book (PDF, 586KB)

For policies taken out on or after 26/07/2023
View Download

Saga Travel Insurance Policy Book (PDF, 604KB)

For policies taken out on or after 07/12/2022
View Download

Saga Travel Insurance Policy Book (PDF, 609KB)

For policies taken out on or after 10/12/2021
View Download

Saga Select Travel Insurance

These policy books relate to Saga Select Travel Insurance policies.

Saga Select Travel Insurance Policy Book (PDF, 563KB)

For policies taken out on or after 26/07/2023
View Download

Saga Select Travel Insurance Policy Book (PDF, 543KB)

For policies taken out on or after 07/12/2022
View Download

Saga Select Travel Insurance Policy Book (PDF, 540KB)

For policies taken out on or after 10/12/2021
View Download
Defaqto 5 star rated travel insurance 2007-2023

Defaqto 5 star rated travel insurance

We are proud to offer five-star treatment every day with Saga Travel Insurance – Defaqto 5 Star rated every year since 2007.

Travel insurance FAQs

How do I contact Saga?

If you're a Saga Travel Insurance policyholder and you need to make changes to your policy, you can contact us on 0800 056 9200.

Opening hours
  • Monday to Friday: 8:30am-6:00pm
  • Saturday: 8:30am-5:00pm
  • Sunday: CLOSED

If you need to get in touch with us for any other reason, please visit our contact us page.

Can I change the policy excess?

Saga Travel Insurance customers can select from 3 levels of excess to pay in the event of a claim:

  • £70
  • £150
  • £250

Please see our table of cover for details of when an excess is applicable.

Can I extend my Annual policy for trips over 45 days?

We are able to extend up to 90 days if you are travelling anywhere outside the USA, Canada, Mexico or any Caribbean Islands. If travelling to these countries the maximum duration is 45 days or alternatively 120 days under a single trip policy.

Will friends and family be covered when travelling without me?

Yes, if they are listed on an annual multi-trip policy they can travel independently and still benefit from the same cover as you. This does not apply to single trip policies.

What is Saga Travel Assistance?

Saga Travel Assistance is a helpline service that helps you sort out all kinds of travel problems before you go and while you are away, from information on the country you are visiting to advice and guidance on how to replace lost or stolen passports, luggage and travel documents.

See all FAQs

What else can we help with?

More from Saga Travel Insurance

There's plenty to explore and learn about our travel insurance cover.

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Product information

Travel insurance for over 70s

Our travel insurance policies have no upper age limit, so if you're aged over 70 and looking for high levels of cover and service, why not try Saga?

Luggage On Conveyor Belt At Airport
Product information

Baggage claims

What to do if your luggage gets damaged or lost whilst you are on holiday.

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Product information

Coronavirus information

Our coronavirus help and support page has all the latest information on the changes to our insurance and details of additional support we can provide you.

Giants Causeway in Northern Ireland at sunset
Product information

UK holidays travel insurance

Having travel insurance for UK holidays gives you the peace of mind that you’re covered for cancellation, loss of luggage and so much more.

Group of women with different ages and ethnicities having fun walking in foggy forest
Product information

Holiday checklist

We can help you stay organised and hopefully give you peace of mind - meaning you can get on and enjoy your time away.

Mature couple hike above lake Lugano in the morning
Product information

Travel insurance for over 65s

Over 65 and looking for travel insurance? Saga offers quality holiday insurance with cover for many pre-existing medical conditions and no upper age limits.

Tourist couple sitting on bench looking at digital tablet in Siena, Tuscany, Italy
Product information

Travel GP service

We provide, as standard, unlimited access to online & telephone GP appointments on your holiday with the Saga GP Service.

Mature woman is standing on the air-stair of her plane with her boarding pass and has turned round to give one last look to her home before she goes travelling.
Product information

What to do in an emergency

We can help you in an emergency, providing 24-hour support, advice and guidance, no matter where in the world you are.

Senior married couple coming from surfing
Product information

Leisure activities

We automatically include cover as standard for a range of popular leisure activities.
Spain, Andalusia, Cabo de Gata, back view of couple looking at the sea
Product information

Medical claims

Our team are here to help, with medical expertise and a personal touch. Find out about medical claims with Saga Travel Insurance.

A mature couple embracing at the top of a ski slope
Product information

Ski travel insurance

Looking forward to hitting slopes? Kick back and relax assured in the knowledge that Saga has the cover you need.

Mature man talking on mobile phone while sitting at hotel lobby
Product information

Avoiding travel claim rejection

Here are common reasons why some travel insurance claims are not successful.