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EXISTING TRAVEL INSURANCE CUSTOMERS

We've pulled all the useful links into one place so you can quickly find what you're looking for

MySaga

If you haven’t already, you can create a MySaga account to see your past quotes, current insurance policy documents, renewal notifications or manage holiday bookings.

As a Saga Travel Insurance customer, you can view your policy documents, check your renewal invite and update contact preferences in your MySaga account.

Getting started with MySaga

  1. Click the Visit MySaga button.
  2. Enter the email address you gave us when you bought something from us or got a quote.
  3. Click 'Next'.
  4. You can now view your quotes and insurance documents or even manage your holiday bookings.
Visit MySaga

Travel insurance policy books

View or download the policy books that relate to your Saga Travel Insurance cover.

Change of address

Saga’s registered address has changed since some of these policy books were issued.

The old registered address was:
Saga Services Limited, Enbrook Park, Sandgate, Folkestone, Kent CT20 3SE.

As from 26 July 2023, the new registered address is:
Saga Services Limited, 3 Pancras Square, London N1C 4AG.

Saga Travel Insurance

These policy books relate to Saga Travel Insurance policies.

Saga Travel Insurance Policy Book (PDF, 586KB)

For policies taken out on or after 26/07/2023
View Download

Saga Travel Insurance Policy Book (PDF, 604KB)

For policies taken out on or after 07/12/2022
View Download

Saga Travel Insurance Policy Book (PDF, 609KB)

For policies taken out on or after 10/12/2021
View Download

Saga Select Travel Insurance

These policy books relate to Saga Select Travel Insurance policies.

Saga Select Travel Insurance Policy Book (PDF, 563KB)

For policies taken out on or after 26/07/2023
View Download

Saga Select Travel Insurance Policy Book (PDF, 543KB)

For policies taken out on or after 07/12/2022
View Download

Saga Select Travel Insurance Policy Book (PDF, 540KB)

For policies taken out on or after 10/12/2021
View Download
Defaqto 5 star rated travel insurance 2007-2024

Defaqto 5 star rated travel insurance

We are proud to offer five-star treatment every day with Saga Travel Insurance – Defaqto 5 Star rated every year since 2007.

Travel insurance FAQs

How do I contact Saga?

If you're a Saga Travel Insurance policyholder and you need to make changes to your policy, you can contact us on 0800 056 9200.

Opening hours
  • Monday to Friday: 8:30am-6:00pm
  • Saturday: 8:30am-5:00pm
  • Sunday: CLOSED

If you need to get in touch with us for any other reason, please visit our contact us page.

Can I change the policy excess?

Saga Travel Insurance customers can select from 3 levels of excess to pay in the event of a claim:

  • £70
  • £150
  • £250

Please see our table of cover for details of when an excess is applicable.

Can I extend my Annual policy for trips over 45 days?

We are able to extend up to 90 days if you are travelling anywhere outside the USA, Canada, Mexico or any Caribbean Islands. If travelling to these countries the maximum duration is 45 days or alternatively 120 days under a single trip policy.

Will friends and family be covered when travelling without me?

Yes, if they are listed on an annual multi-trip policy they can travel independently and still benefit from the same cover as you. This does not apply to single trip policies.

What is Saga Travel Assistance?

Saga Travel Assistance is a helpline service that helps you sort out all kinds of travel problems before you go and while you are away, from information on the country you are visiting to advice and guidance on how to replace lost or stolen passports, luggage and travel documents.

What else can we help with?