What to do with a pre-paid currency card you can no longer use.

Annie Shaw / 25 September 2017

Annie Shaw advises someone who bought a pre-paid currency card but is now unable to travel. So what are their options when it comes to getting the cash loaded on the card?


I bought a pre-paid currency card and loaded it with dollars for a proposed trip to the US. I am now unable to travel and find that the cost of withdrawing the cash in sterling is expensive. Do you have any suggestions?


If you are planning another trip to the US, you could simply leave the money on the card for future use (though watch out for ‘inactivity fees’ if your card charges them). If you don’t intend travelling there in the near future, you could delay exchanging the money to try to get a better rate later, but this could of course backfire. 

If your account permits a second cardholder, you could invite a family member to use it and reimburse you in sterling. Depending on the card type, you may also be able to use it for spending in another currency, although charges for conversion from dollars will apply. 

Annie Shaw

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The material is for general information only and does not constitute investment, tax, legal, medical or other form of advice. You should not rely on this information to make (or refrain from making) any decisions. Always obtain independent, professional advice for your own particular situation.