EXISTING MOTORHOME INSURANCE CUSTOMERS

These policy books relate to both Saga Select and Saga Plus motorhome policies.

These policy books relate to Saga Motorhome Breakdown Assistance cover.

These policy books relate to Saga Accident Healthcare cover.

Yes, you can add temporary drivers to your policy for up to a total of 28 days and additional drivers can also be added to your policy, dependent on the drivers details being acceptable to your underwriter. 

To add another driver or temporary driver to your policy, you will need to know the additional driver's name, date of birth and how long they have held their licence. You also need to know if they have had any motoring claims, accidents, incidents or convictions in the last 5 years. If they have had any claims or motoring convictions, you will need to know the date of the incident and what happened/ the conviction code before calling.

If you would like to add a another driver or temporary driver to your policy, please contact our Customer Service team on 0800 904 7763.

For most countries we cover, you don’t need a green card anymore .

Find out more about driving in Europe.

You should automatically receive your documents approximately 21 days before your renewal date. Your new price should be available 25 days before the renewal date for you to make changes to your policy. 

If you are travelling around your renewal date and have no changes to make, we have payment options available which will ensure continuous cover. 

To discuss this or if you have questions about your renewal, please contact our customer service team on 0800 904 7763.

If you have opted to receive your documents by email or have purchased your policy online, you will not receive a postal copy of your documents. You will be able to retrieve your documents using your MySaga account within 24 hours.

If you are having problems accessing your MySaga account please call 0800 092 9104 or Chat with us now for assistance.

If you would like to request your documents by post, please contact our customer services team on 0800 904 7763. Please note that they can take 3-6 working days to arrive. If your documents have not arrived within this time, please call the number above and they will be happy to help.

We advise that you check the details on your schedule to ensure that your details have been recorded correctly. We will update your vehicle details on the Motor Insurance Database, you can check this by going to www.askmid.com. Please note it may take a few days for the systems to update this information.

It is most important that you tell us immediately of any changes that occur since the insurance started or since the last renewal date. If you do not it is possible that a claim will not be covered. If you are in any doubt whether a change needs to be advised, please contact our Customer Service team on 0800 904 7763.

No, caravan insurance from Saga is no longer available.

If you're looking for a new quote the Caravan and Motorhome Club, who are a trusted brand offering comprehensive cover, are happy to help.

We've arranged a dedicated number for you to reach them on:

• Call the Caravan and Motorhome Club – 01342 336628.
• Find out more about the Caravan and Motorhome Club

We believe in being honest with our customers, and so you're aware, if you go on to buy a policy with The Caravan and Motorhome Club we'll be paid a small introductory fee.

We will not charge an administration fee if you need to make a change to your policy mid-term. However, any changes you make may change the price of your policy so there may be an additional premium to be paid to cover your vehicle for the rest of the policy year. Please give us a call on 0800 904 7763 to discuss your options.

We will send proof of your No Claim Discount (NCD) by post once your policy has expired.

This means, if you have cancelled from your renewal date a No Claim Discount (NCD) letter will be issued at the end of your policy to ensure that you benefit from the full year's No Claim Discount (NCD).

If you have cancelled your policy mid term, we will issue proof of No Claim Discount (NCD) from the date your policy expires - you will not have earned the full year's No Claim Discount (NCD) and will receive only No Claim Discount (NCD) earned prior to the partial year of insurance.

Please note: We will usually send your No Claim Discount (NCD) by post which can take between 3-6 working days to arrive. If you have given permission for us to do so, we can validate your No Claim Discount (NCD) years over the telephone with your new insurer.