SOS personal alarm
Discover our SOS service
0800 068 5059
Existing customer enquiries
0800 056 9196
Reassurance in and around your home
No start up costs. No delivery charges. First month free!
Coronavirus Update: We want to reassure you that we are doing everything we can to ensure the safety of our customers.
The SOS alarm unit can be self-installed, however if installation is required, we will discuss the most appropriate option before booking the visit. The engineer will also call prior to the visit to check that everything is still okay. If appropriate, they will wear full Personal Protective Equipment (PPE) when visiting.
Our contact centre staff are working remotely and the emergency response centre is still open all day, every day.
Has one of your family or friends taken a bad fall or injured themselves at home or in the garden recently? Was there someone at hand to help them immediately? Will that always be the case?
Saga SOS Alarms is a subscription service providing personal alarms for the elderly in the UK.
A Saga personal alarm enables your loved ones to get instant help when they need it, and we will always keep the nominated family members informed should anything happen to them. Our aim is to provide you with total reassurance that we will be there for your loved ones regardless of how big or small their issue is.
Easy to use personal pendant alarms
By wearing the personal alarm as a wristband or pendant, all they have to do is press the panic button and the alarm system will instantly connect them to our 24-hour response team. Our team will know exactly who they are, where they live and how to contact a nominated family member or friend.
An SOS personal alarm is great for anybody who:
- Enjoys their freedom of the home and garden, but does not want to be out of reach of assistance
- Values their independence and does not want family or friends to worry
- Sometimes feels unsteady on their feet
- Has a more serious health problem that can be triggered at any time
- Wants the reassurance of knowing help is at hand when they need it
SOS alarms for the elderly are very easy to use. There are no phone numbers to remember or dial – the user simply presses a button. Below is the step-by-step guide once the panic button has been pressed:
Step 1 – The client presses the button when in need of help or assistance. The personal alarm system will register the button has been pressed and will instantly connect them to our response team.
Step 2 – One of our friendly operators (at our 24-hour contact centre 0845 900 3301) will talk to them through the alarm system’s two-way loudspeaker, reassuring them that help is on the way. We will then immediately contact you or the nominated person (key holder) or the emergency services, if required.
Step 3 – Either you, another key holder, or the emergency services will then be with the client as soon as possible.
What is a personal alarm key holder?
A personal alarm key holder can be you or another relative or friend who lives within 30 minutes of your loved one and has their permission to enter their home. Where possible we suggest having two key holders, as they will become the first point of call for our response centre.
How much does a personal care alarm cost?
There is no upfront fee to pay, plus if you call today you’ll get the first month free!*
Saga SOS is available to rent by monthly direct debit, which includes all equipment, and the 24-hour monitoring service.
|MONTHLY COST VAT EXEMPT**||£15.95|
|MONTHLY COST INCLUDING VAT||£19.14|
Saga SOS includes:
- Base unit, with adjustable volume control and automatic battery back up
- 24-hour monitoring service
- Splash-resistant press-button personal alarm with pendant, clip and wristband accessories
- Lifetime warranty for the device
- User guide and pre-programming of unit.
** VAT exemption:
The cost of the Saga SOS equipment and the service fee for monitoring will be subject to VAT unless the client is chronically sick or disabled and can declare themselves as such.
Chronically ill means that they have an illness that is likely to last for a long time, such as arthritis. Disabled means a physical or mental impairment, which has a substantial and long-term effect on their ability to carry out normal activities. They do not need to be registered disabled to claim relief from VAT, but you must specify their disability and complete a VAT exemption declaration.
SOS Alarm HubPrice: FREE (included in your subscription)
A small box (20cm/13 cm/1cm), which connects to the home telephone line and a power source. This hub connects to the wrist/necklace alarm button, bogus caller button, and other connected accessories, when activated it connects to our emergency contact centre, which runs 24 hours a day, 7 days a week, 365 days a year, ready to reach out to keyholders, emergency contacts and the emergency services should you need them.
SOS Alarm ButtonPrice: FREE (included in your subscription)
This small, compact, splash proof SOS alarm button can be worn around the neck or on the wrist like a watch, with the strap and necklace accessories provided. The device has a long battery life of over two years. [NB: please note these items are monitored and will be replaced for free when they indicate low power]