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How to make a claim

The test of your caravan insurance comes when you need to make a claim, so we aim to ensure that every claim is dealt with quickly and efficiently.

How to make a claim

What should I do if I have an accident?

If you need to make a claim, please call us on our 24 hour claim line 0800 027 1339 as soon as you can, so that we can start dealing with your claim for you straightaway. If another party was involved in the accident/incident, regardless of fault, there’s no need for you to deal with them (or their insurer) – give them our details and let us deal with everything for you.

There are usually no forms to fill in, which helps avoid uneccesary delays, and means we can help get your claim resolved as quickly as possible.

If your caravan awning, equipment, contents or personal belongings are lost or stolen, please contact the police as soon as possible and make a note of the crime reference number that they give you, as you may need this when making your claim.