Car insurance

Saga call centres are open and our colleagues continue to work safely, mainly from home. All our teams are friendly and helpful and over the past year, we have been assisting in every way we can with your insurance needs. We've spent an amazing extra 11,000 hours listening to customers' concerns to try and help where possible. If you have a specific enquiry about your insurance, please call us on the number in your policy documents.
There’s also plenty of useful information on this page, and you can find out more about the ways in which we’ve adapted our individual insurance products to meet your changing needs during the pandemic. We've increased the breadth of our car cover for key workers and voluntary workers; we've automatically extended our home insurance to cover clerical work at home; and we've added coronavirus cover to our travel insurance.
We've also been pleased to be able to support important charities such as The Silver Line and Mind – you can read more about the services they provide below and how they can provide support should you need it.
We really are here to help, so if you’re worried or concerned about covering the cost of your insurance due to the current situation, please give us a call on 0800 092 3341 and we'll be happy to talk things through with you.
We will help by reassessing your risk profile, the cover level and payment type you've selected or reviewing the option of a payment deferral. COVID-19 restrictions are affecting small, but important aspects of your cover, and every situation is different.
You may be able to do things and get the answers you need quickly and easily online.
It can be worrying after you've received a suspicious phone call, text, letter or email, or you've been visited by a cold-caller who you're not sure is genuine. Unfortunately there has been a rise in scams during the COVID-19 pandemic.
With this in mind, we've set up the Saga Fraud and Scam Helpline for all Saga customers. The helpline is provided by Arc Legal Assistance. It's free and you can call any time of the day or night to talk to a trained adviser in complete confidence.
Just phone 0800 656 9921 and quote 'Saga Scam Helpline'.
Saga Magazine is one of the UK’s most popular magazines and is now available in an app. It can now be read on smartphones and tablets and we’re giving everyone a chance to discover it by making access free until 31 May 2021.
Every issue is packed with informative and thought-provoking features including health tips, inspirational real-life stories, invaluable financial news and excellent regular columnists including Jeremy Paxman, Jenni Murray and Alan Johnson.
You’ll also find additional content not featured in the print version, behind the scenes videos, interactive puzzles, podcasts and more.
Search ‘Saga Magazine’ on the App Store or Google play to download the app and sign in using your MySaga username and password.’
Saga has a long history of being a driver for positive change in the community. We’re not just here for your insurance needs – we’re here for you. And the pandemic has inspired us to do even more for our customers, colleagues and our local communities.
We’ve been happily spending more time speaking to our customers and ensuring they have all the cover, help and support they need. We’ve been enthusiastically taking on walking, running and cycling challenges to raise money for charities close to the hearts of our colleagues.
And not only have many of us been volunteering at our local COVID vaccination centre, but our Eurokent office in Thanet is now being used by the NHS to administer COVID vaccines to thousands – many of them friends, colleagues and customers.
Everyday problems and worries don’t disappear in a pandemic – in fact, they are often magnified – which is why we’ve been pleased to financially support charities such as Mind and The Silver Line during these challenging times.
We’ve supported Mind, the leading mental health charity in England and Wales. Mind believes that no one should have to face a mental health problem alone.
They are there for anybody experiencing a mental health problem, in their community, on the end of the phone or online. Whether somebody is stressed, depressed or in crisis.
Mind are there to listen, offer support and advice, and fight their corner. By supporting Mind, we are helping them on their mission to get support and respect for everyone experiencing a mental health problem.
This essential 24 hour helpline was launched in 2013 to support older people who may be lonely, isolated or in need of someone to turn to. Today The Silver Line Helpline answers over 250,000 calls a year, offering friendship, comfort and reassurance to older people when it’s needed most.
During the pandemic The Silver Line Helpline has been more of a lifeline than ever before. Acknowledging that Saga customers will be among those who will use the helpline – we’ve donated to The Silver Line to help keep this vital service open 24 hours a day, 365 days of the year.
With the government’s easing of lockdown rolling out over the next few months and information regarding travel changing frequently, here’s where you can find all the latest official updates…
GOV.UK - Read the latest official government advice.
NHS - Get health information about Covid-19.
Money Advice Service - Find free and impartial money advice.
Foreign, Commonwealth & Development Office - Get the latest guidance on overseas travel.