Application Advice & Tips

We are always here to help with your application. We are a disability confident employer. If you need any assistance please click here for further information. See below for some videos and tips on CVs and interviews:


As part of our commitment to the local community, we gave a project to media students from Folkestone College and invited them to our head office to meet the team. They wanted to learn advice around CVs and Interviews from the Saga team and this is what they created:

Saga's top 10 CV tips:

Here is some advice to consider when compiling your CV:


Your CV Basics:

  • Your name at the top and not the words Curriculum Vitae. Save the space to tell us the great stuff about you.
  • Your address and contact details including telephone and email address please.
  • Try and avoid buzz words and non-specific terminology in your profile. It’s a personal profile so we want to know what you have achieved.
  • List your previous employment with the latest job first and then work backwards.
  • Include the exact dates, your job title and correct company names.
  • Please tell us about your education and qualifications and highlight any that are particularly relevant for the role you are applying for.
  • If you are proficient in skills such as languages or programmes then don’t forget to tell us.
  • Be sure to include your hobbies and interests. We really want to see what you are passionate about outside of work.


Things to look out for:

  • Spelling mistakes show a poor attention to detail and lack of diligence.
  • Use a clear and professional typeface.
  • Bullet points in your CV make it far easier to read for the person reviewing it.
  • You must sell yourself and your achievements. What were you personally responsible for and what did you achieve?


What is your unique selling point (USP)?

  • Your CV needs personality, so what makes you interesting?
  • Your hobbies and interests will galvanise your CV
  • Focus on those that show responsibility, teamwork, dedication and achievement.
  • If your CV states your passion then be prepare to talk passionately about it.

Saga's top 10 interview tips:

Here is some advice to consider when preparing for your interview:


Pre interview:

  • Check the location and plan your travel.
  • Research. Visit Direct any questions to your Saga recruitment consultant.
  • Read all the information you have been sent prior to the interview and action any requests.
  • Read and reread your CV whilst cross referencing it against the job description.
  • Prepare some answers to common interview questions and think of questions you may ask.
  • Be clear in your mind that you are competing with other candidates for the role.

At the interview:

  • Prepare your business appropriate outfit in advance.
  • Look to arrive 15 minutes early, this will allow you to relax and reread over you CV.
  • You are being assessed from the moment you walk in the door, so act appropriately.
  • Fill out any forms neatly and completely.
  • Greet the interviewer by name and with a smile. They may be nervous too.
  • Try to avoid answering questions with a straight ‘yes’ or ‘no’
  • Always use examples of previous successes to sell yourself.
  • You may want to use the STAR Technique with your answers. This is describing the Situation, Task, Action and Result.
  • Always talk about previous employers in a positive light.
  • Tell the interviewer what value you will add.
  • Be sure to ask questions. When asked if you have any questions, the most disappointing answer is "I don't think so".

Post interview:

  • Review the interview yourself and give critical thought to your performance.
  • Be patient, recruitment processes can take time and we haven't forgotten you.
  • If successful, ensure you follow all the required steps as a matter of urgency.
  • If unsuccessful, ask for feedback and listen positively to inform your development.

Our commitment to you

As a company, we understand the additional challenges faced by disabled people in gaining employment

In cases where an individual develops or acquires a disability while in our employment we will seek to keep them in employment by undertaking a full review of their requirements and make the necessary adjustments where possible, whether we need to purchase specialist equipment, provide additional training or any other form of additional support.


Applying for a job

The job advert will tell you about the essential requirements for the job, such as necessary experience or qualifications that you'll need for that particular role.

We probably haven't met you before, so we ask that you let us know that you have a disability. We try to be as helpful as possible, so please ask our Recruitment Team by emailing


Coming to an interview

If you are invited for an interview, let us know if you need any extra assistance, whether it's a parking space or for someone to accompany you to the interview. We will do our best to help you out in whatever way you'd like us to.

We'll let you know the location, date and time of an interview or recruitment day, as well as what to expect on the day. This way, we should have more than enough time to discuss any adjustments or assistance that you might need.