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Sorry, we can’t confirm your eligibility right now

We’re really sorry you’re seeing this message. It could be for a number of reasons – it’s most likely us, not you.

If you’re seeing this and you can already access your benefits, or believe you are definitely eligible, please call us on 0800 092 3903 and we’ll look into this for you.

If you are a brand new Saga customer please give us 24 hours from your purchase for us to process your information, and then try again.  

It may be that you are not currently eligible for Saga's customer benefits. In which case, it’s easy to become eligible.

You'll have access to your benefits when you:

  • Buy a one-off policy, such as single trip travel insurance
  • Set up an ongoing annual insurance policy with us, such as car, home, annual travel or health
  • Take out a personal finance product with us, such as an ISA, credit card or savings account
  • Book a Saga holiday or cruise directly with us
  • Subscribe to the Saga magazine.
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