What are the benefits of membership?
Possibilities is our exclusive membership programme for Saga customers. Benefits include VIP experiences, ticket ballots, discounts on tickets and events, and great offers from carefully selected partners. It's completely free to join. Think of it as our way of saying thank you for choosing Saga.
How do I become a member?
You can join Possibilities on this website. It's quick, free and easy. You'll need to create an online account, or sign in if you have one already, so that we can verify you're eligible. You'll just need to complete a few details so that we can confirm your membership. You can check if you are eligible here. As soon as you have joined, we'll send you a welcome email, with a free gift and some tempting offers to get you started.
What happens when I join?
When you have joined, whether online, or by phone, we perform a quick check to match your details to products you have bought, or booked to verify that you are eligible. As soon as this is complete, we'll send your Welcome Pack via email (or post if you requested this through our contact centre). Emails should be received within a couple of hours, for packs sent by post you should allow 14 days for delivery, though we aim for it to be much less than this.
And that's it, you can start enjoying the benefits of membership. Your Welcome Pack will include a free gift and some introductory offers and treats to get you started. You can find details of all the latest offers, events and exclusive content on this website.
How long does membership last?
Possibilities membership lasts for as long as you remain eligible. So, if your eligibility is based on a travel booking, this will be up to three years from the date of the booking. For insurance, you will be eligible for as long as you remain insured with us, for Saga Money products, you will be eligible for as long as you have the product with us, subject to certain conditions, such as maintaining a balance for bank accounts, and for Saga magazine, as long as you have an active subscription.
I have joined but haven't yet received my welcome pack, can you resend it?
If you joined online and your welcome pack is being sent by email, you should receive it within a couple of hours, however please allow 24 hours before calling if it doesn't arrive. Please also check your junk/spam mail folder in case it has been filtered by your email provider. If, after this time, you have still not received it, please call us on 0800 092 3903 and we will resend the email.
If your welcome pack is being sent in the post, please allow up to 14 days for delivery, as we cannot guarantee delivery dates. However, if it has been more than 14 days, please call us on 0800 092 3903.
I have accidentally deleted my welcome pack email; can you resend it?
If you can't retrieve the email from your deleted items, please call us on 0800 092 3903 and we'll get this sorted for you.
How long are the vouchers in my welcome pack valid for?
Each voucher in your welcome pack will have its own expiry date, this has been provided by the Saga partner providing the offer. Please read each voucher for full terms, conditions and expiry dates of the offer.
Do I have to be a member to buy tickets or redeem offers on this website?
Yes, Possibilities is our exclusive membership programme for Saga customers, and the offers available on this website are for members only. If you would like to join, you can check your eligibility and join online.