Customer benefits
What are the benefits I have access to?
Customers can take advantage of a range of benefits including exclusive offers from Saga Holidays, Cruises and Insurance, carefully chosen offers from our partners, entertaining and informative articles, videos and advice, prize draws, and more.
How do I take advantage of my benefits?
If you're an existing Saga customer you'll need to create an online MySaga account, or sign in if you have one already, so that we can verify your details. Once your account is created, we'll send you a welcome email to get you started.
How long do I have access to my benefits?
You have access for as long as you remain a Saga customer, as detailed below:
- For a travel booking, this will be up to three years from the date of the booking.
- For insurance, you will be eligible for as long as you remain insured with us.
- For Saga Money products, you will be eligible for as long as you have the product with us, subject to certain conditions, such as maintaining a balance for bank accounts.
- For Saga Magazine, eligibility lasts as long as you have an active subscription.
I’ve created my MySaga account but haven't yet received my welcome email, can you resend it?
You should receive a welcome email within a couple of hours, however please allow 24 hours before calling if it doesn't arrive. Please also check your junk/spam mail folder in case it has been filtered by your email provider. If, after this time, you have still not received it, please call us on 0800 092 3903 and we will resend the email.
I have accidentally deleted my welcome email; can you resend it?
If you can't retrieve the email from your deleted items, please call us on 0800 092 3903 and we'll get this sorted for you.