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About Possibilities

As a Saga Possibilities member, we’re here for you, no matter what. And we’ll always strive to help you do more of the things you love, even when times are tough. From carefully chosen partner offers, to giveaways, informative articles, podcasts and more, Possibilities is here to help you make the most of today.


About membership

What are the benefits of membership?

Possibilities is our exclusive membership programme for Saga customers. Benefits include VIP experiences, prize draws, discounts on tickets and events, and great offers from carefully selected partners.

How do I become a member?

You can join Possibilities on this website – it's quick and easy. If you're an existing Saga customer you'll need to create an online account, or sign in if you have one already, so that we can verify you're eligible. You'll just need to complete a few details so that we can confirm your membership. As soon as you have joined, we'll send you a welcome email and some tempting offers to get you started.

How long does membership last?

Possibilities membership lasts for as long as you remain eligible, dependent on which product you purchased:

  • For a travel booking, this will be up to three years from the date of the booking.
  • For insurance, you will be eligible for as long as you remain insured with us.
  • For Saga Money products, you will be eligible for as long as you have the product with us, subject to certain conditions, such as maintaining a balance for bank accounts.
  • For Saga Magazine, eligibility lasts as long as you have an active subscription.
  • For those who purchased a membership to Saga Possibilities, eligibility lasts for the term specified from the date of purchase, or until the membership is cancelled.

I have joined but haven't yet received my welcome email, can you resend it?

If you joined online, you should receive a welcome email within a couple of hours, however please allow 24 hours before calling if it doesn't arrive. Please also check your junk/spam mail folder in case it has been filtered by your email provider. If, after this time, you have still not received it, please call us on 0800 092 3903 and we will resend the email.

I have accidentally deleted my welcome email; can you resend it?

If you can't retrieve the email from your deleted items, please call us on 0800 092 3903 and we'll get this sorted for you.

Do I have to be a member to buy tickets or redeem offers on this website?

Yes, Possibilities is an exclusive membership programme, and the offers available on this website are for members only. Join now!


Eligibility, joining and cancellation

How can I find out if I am eligible to join?

To be eligible to join, you simply need to be aged over 50 and have an ongoing product with us, such as home or car insurance, or have bought or booked something with us recently.

You can become a member if you are a UK resident, aged over 50 and have:

  • Purchased a membership to Possibilities
  • Taken a one-off policy with us in the last year, such as single trip travel insurance
  • A current, ongoing annual insurance policy with us, such as car, home, annual travel or health
  • Taken out a personal finance product with us in the last 12 months, such as an ISA or savings account, or have an ongoing and active financial product with us
  • Booked a Saga holiday or cruise directly with us in the past three years
  • An active subscription to the Saga magazine. Find out more about subscribing to Saga Magazine today.

If you are eligible, why not join online now? 

When does my membership start?

When you join, whether online or by phone, we perform a quick check to match your details to products you have bought, or booked to verify that you are eligible. This doesn't take long, and your membership is usually up and running within 24 hours, for online applications, this should happen straightaway and you will see an on-screen confirmation. As soon as your membership is confirmed, we'll send your welcome email and you can start enjoying all the benefits.

What happens if I cancel my insurance, will I still be a member?

Cancelling your insurance may mean that you are no longer eligible for Saga membership. If this insurance is the only product you have from Saga, then when your policy ends, or is cancelled, unfortunately your membership will also be cancelled. If you have other active Saga products, or have bought a holiday or cruise with us in the past three years, you may still be eligible and your membership will remain active.

How do I cancel my membership?

If you no longer want to be a Possibilities member, just give us a call on 0800 092 3903 and we can cancel your membership for you.

Member offers and events

In light of the current coronavirus situation, we have been asked by some customers if our events are still going ahead.

We are planning to go ahead with our events as planned in line with Public Health England Advice. The health and safety of our customers and colleagues are of paramount importance to us. We will continue to follow the latest advice and monitor the evolving situation regarding Covid-19.

If any of our events need to be cancelled for any reason, we will proactively contact all attendees in advance to inform you where possible.

I've booked tickets for an event through Possibilities, when will I receive them?

Any tickets for events booked through Possibilities will be sent directly from the Saga partner offering the tickets. When you book, you should receive an email with information about expected delivery, or a link to print tickets directly in some instances. Your booking confirmation should also have details about how to make contact about your order.

I bought an item on offer, when will I receive it?

Items bought through the offers section of the Possibilities website, are fulfilled by Saga partners. When you buy through your membership, you are directed to one of our partners to complete your purchase, and you should receive an order confirmation directly from them. Please check your email for your order details, as this should have information about delivery and/or contact information to get in touch if you don't receive it in the estimated time.

How often are events and offers updated?

We add new events and offers on a regular basis. Some may be valid for a limited time and on a 'when it's gone, it's gone' basis. Please check the Saga website for new offers and valid to and from information.

If you have opted to receive marketing communications from Possibilities, we will update you when there are new offers available.

Can I buy tickets for someone else?

There will be events where you can buy additional tickets to take guests. However, some are exclusively for Possibilities members, so please check the individual event offer conditions before you buy.

Also, tickets can only be sent to the address we have registered for you, so if you do plan to buy tickets for someone else, please be sure you will be able to get the tickets to them in time, we would hate for anyone to miss out.

I’m not interested in the offers and vouchers in my welcome email. Can I give them to a friend or family member instead?

It's a shame there isn't something to take your fancy in your welcome email and we would hate for them to go to waste. However, the terms and conditions of each voucher are provided by the Saga partner that is providing the offer, so you would need to check the individual voucher or offer terms to see if they can be redeemed by someone else.





Terms & conditions

What are the terms and conditions of Possibilities?

Possibilities is a membership scheme that provides its members with information and access to exclusive goods, services and offers made available by selected third parties. Please read the terms and conditions relating to your Possibilities membership carefully. If you continue to access the website, we take this as acceptance of these terms. The information on this website should not be copied by, or distributed to anyone without written permission from Saga Membership Limited to do so. See full terms and conditions.

Trading name

Possibilities is a trading name of Saga Membership Ltd which is an introducer appointed representative of both Saga Services Limited and Saga Personal Finance Limited. Both Saga Services Limited (311557) and Saga Personal Finance Limited (178922) are authorised and regulated by the Financial Conduct Authority.